Overview
Landis And Associates Inc/ Allstate Insurance Agency- Large, stable with 50 combined years serving Maryland.
-Seeking the perfect addition to our team. Reliability, Integrity with a team centered attitude.
-Property and Casualty insurance experience required as well as MD Property and Casualty or MD Personal Lines License.
Duties include: Assisting large client base with with day to day insurance needs. Answering phones, policy changes, making appropriate coverage recommendations to name a few.
Competitive salary, in addition to potential for commission and bonus pay.
Opportunity for advancement, training with the best in the industry.
Responsibilities
- Respond promptly and professionally to inbound customer calls, providing detailed assistance on insurance policies, claims, and billing inquiries
- Make outbound calls to follow up with clients, gather information, and promote additional services or policy updates
- Maintain accurate data entry of customer information into our systems
- Address customer concerns with problem-solving skills, offering clear solutions and escalating issues when necessary
- Demonstrate excellent phone etiquette and communication skills to ensure every interaction is positive and productive
- Assist clients with policy explanations, documentation requests, and coverage options in a bilingual capacity if applicable
- Manage multiple tasks efficiently by organizing client information, updating records, and handling cash or payment processing when required
Embark on a rewarding career where your enthusiasm for helping others makes a real difference! We value energetic individuals ready to grow their skills while delivering outstanding client service. Join us today as we empower our clients through exceptional support and innovative solutions.
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k)
- On-the-job training
- Paid time off
- Professional development assistance
Work Location: In person
