Benefits Administrator – Lake Barrington, IL
$50,000–$55,000 annually (based on experience)
Benefits include Health, dental, vision, FSA/HSA, 401(k) match, life insurance, paid time off, bonus incentives, and access to an on-site gym.
Make a Meaningful Difference When It Matters Most
As a Benefits Administrator, you are a trusted point of contact for Union Members, providing clear guidance, advocacy, and dependable support. You deliver consistent, professional service while ensuring benefit information and systems remain accurate and up to date, helping Members feel informed, confident, and supported every time they reach out.
This role is ideal for someone who values meaningful, people-centered work, takes pride in accuracy and follow-through, and understands how reliable communication and organization make a real difference in someone’s experience.
At Union One, our work centers on supporting Union Members by helping them understand and access the benefits they’ve earned—especially during difficult moments when illness or injury affects their ability to work and earn an income.
What You’ll Do
- Act as the primary point of contact for Union Members via phone and email
- Assist with benefit enrollment, coverage questions, and billing inquiries
- Provide clear, accurate explanations of plan details and benefit options
- Process and maintain accurate data and policy updates across multiple administrative systems
- Develop and maintain a strong working knowledge of policy booklets, plan details, and benefit procedures
- Manage and organize incoming and outgoing communications, including email, fax, and mail
- Support reporting needs and conduct regular enrollment and billing audits to ensure accuracy and compliance
What Success Looks Like in This Role
- You are reliable, punctual, and consistent—your team and Members can count on you
- You take ownership of your work and follow through on commitments
- You communicate clearly, professionally, and confidently
- You stay organized and focused while managing multiple priorities and a high volume of inquiries
- You understand that accuracy and clear communication directly affect a Member’s trust and experience
- You value teamwork and recognize how your role supports others
What We’re Looking For
- Typing speed of 50+ WPM
- Experience in customer service, call center, or administrative support
- (Healthcare, dental, or benefits administration experience a plus)
- Strong proficiency with Microsoft Excel and Microsoft Office Suite
- Willingness to obtain an Illinois Life & Health Insurance License (employer-paid)
- Strong verbal and written communication skills
- High attention to detail with the ability to manage a high call volume effectively
- Exceptional organizational, multitasking, and problem-solving skills
- Team-oriented mindset with a strong work ethic
- Bilingual (English/Spanish) preferred but not required
- Bachelor’s degree preferred (High School diploma or equivalent accepted)
- Valid Illinois driver’s license
- Ability to work on-site in Lake Barrington with consistent attendance and punctuality
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Illinois Driver's License (Required)
Ability to Commute:
- Lake Barrington, IL 60010 (Required)
Work Location: In person
