We're interviewing for someone to join our work family! We're a fast-paced company growing and running full speed. If you like the idea of working with fun, friendly people who are successful, driven, and who work hard and play hard, you'll fit in well at our office. If you want a career where you can learn, grow, and be promoted based on performance and skills, here we are! For this position specifically, if you enjoy using technology (we're "techy" around here), if you are outgoing (you need to confidently talk to people in person and on the phone), willing to learn, like the idea of answering multiple phone lines, enjoy greeting clients, are happy to maintain calendars and schedules for multiple divisions and people, enjoy administrative tasks like updating spreadsheets and typing letters and documents, and want work with a great group of people, we want you!
ITEMS TO KNOW if you're serious about applying for this job. (Why waste your time or our time, right?)
1. You should live in Reno, NV right now. This person needs to be able to start soon so there's no time for relocating.
2. If you’re not confident in your abilities to learn new online platforms to sync with our office policies and procedures, this might not be the job for you. People who excel at our company are familiar with all Microsoft Office applications (Word, Excel, Publisher) AND can learn other platforms quickly. We’re fast and "techy". To succeed, everyone on our team is able to learn and use new software platforms regularly. We're happy to train, but we need someone who feels confident in their learning ability.
3. While we celebrate and appreciate uniqueness, we've found that our clients respond best to conservative appearances. This person needs to have a professional, business appearance (no unnatural hair colors, and you must have a wardrobe appropriate for a professional office). If you have subtle facial piercings or tattoos, you must be able to remove or cover them upon request.
4. When we interview, we like to see if you are a good fit for our company, but we also want you to decide if you're a good fit for us. So do your research and see if we’re the kind of company you’re looking for. (It's like dating, except we’re looking for a long-term relationship. We’re not casually looking to see what happens later. We intend to invest in your success and make it a long-term gig where you grow with us. If you want to grow with a company for years, rest assured that we're the committed type. If you're looking for a job and not a career, please don't apply.)
5. You must be able to pass a background check and drug test. To make sure our team is in the right frame of mind to handle sensitive information, random drug testing happens regularly in our office.
Administrative PROFESSIONAL Wanted
Nuvo Health is a Health Insurance Firm based in Las Vegas, NV with two office locations in Reno (465 S Meadows Pkwy, Ste 2, Reno, NV 89521, and 1870 Vassar St. Ste 2, Reno, NV 89502). We are looking for a friendly and professional Administrative Professional who can be the first person clients speak with and see when they contact our office. We have a great, family-feel office where we laugh and work together as a team. We're looking for someone to join our team.
Skills Required to SUCCEED as our Administrative Professional
- The right attitude makes all the difference. A happy, friendly person who is willing to learn will succeed in this job.
- The ideal candidate should have excellent oral and written communication skills and be able to prioritize and not get stressed out when we're "busy".
- This person will use tools like MS Excel, MS Word, databases, and other office equipment. They should know how to type a professional letter, sort columns and create spreadsheets in Excel, and learn new platforms for our phone lines, internal printer channels, and more.
- We embrace technology at our Firm, so our ideal candidate MUST be comfortable with computers, online platforms, learning new systems, and more.
- Strong service skills with the desire to care for people and their needs
- A moral and ethical compass to guide decisions and actions
- A natural ability to direct people while making them feel comfortable
- Working knowledge of basic office equipment
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Strong organizational skills with the ability to multi-task
- Bilingual (Spanish speaking) is a plus, but not required
What the Administrative Professional does:
- Answer phones and assist clients in a variety of ways
- Greet clients and check them in when they come to the office
- Maintain appointment calendars for 60+ people
- Techy stuff like learning our phone system, databases, compliance processes, emails, and calendars, using the Internet to navigate our websites, and using Word and basic Excel confidently.
- And more...
Want to know more about us? Check us out online:
https://www.facebook.com/nuvohealthinsurance
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
