Overview
Connections Counseling & Consulting is a growing behavioral health practice seeking a warm, organized, dependable Client Services Coordinator to join our team.
This position will begin as a virtual, part-time role of approximately 10 hours per week, with the potential for additional hours and transition into an in-office or hybrid position as our practice grows. This is a contract position. As a contractor, you will not be eligible for benefits.
We are looking for someone who understands that reaching out for counseling can feel vulnerable. Our Client Services Coordinator is often one of the first people a prospective client encounters. Warmth, professionalism, responsiveness, and excellent communication are essential.
Responsibilities
- Respond to prospective and current client calls and messages
- Provide a warm and professional first point of contact
- Assist with scheduling and appointment coordination
- Follow up with prospective clients and routine administrative needs
- Assist with intake paperwork and electronic forms
- Maintain accurate client and administrative information
- Support clinician calendars and day-to-day practice operations
- Route clinical questions and concerns to the appropriate clinician
- Maintain HIPAA compliance and strict client confidentiality
- Complete other administrative duties and projects as assigned by the Clinical Director or Practice Manager
Qualifications
- Excellent written and verbal communication skills
- Warm, compassionate, and professional interpersonal style
- Strong organizational skills and attention to detail
- Dependable and able to work independently
- Comfortable with technology and learning new systems
- Ability to manage multiple priorities and follow through on tasks
- Ability to maintain confidentiality and professional boundaries
- Previous administrative, customer service, healthcare, behavioral health, or medical office experience preferred
Opportunity to Grow
We are looking for someone who would like to grow with our practice. While this position begins at approximately 10 hours per week and is primarily virtual, there may be opportunities for increased hours, an in-office or hybrid schedule, and greater involvement in practice operations as Connections Counseling & Consulting continues to expand.
If you are organized, personable, dependable, and enjoy helping people feel welcomed and supported, we would love to hear from you.
Connections Counseling & Consulting
Warm, compassionate, and connected care.
Pay: From $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
- Work from home
Work Location: Remote
