Overview:
Solace Spa is seeking an outgoing, reliable, and detail-oriented professional to join our front desk team. As a Spa Front Desk Agent, you are much more than a receptionist—you are the face of the spa. From the moment a guest walks through the door or calls to book an appointment, you set the tone for a relaxing, luxurious experience. You’ll support guests through every stage of their visit, while coordinating a seamless flow of operations for our team of talented service providers.
If you're personable, organized, and passionate about wellness, this is your opportunity to thrive in a peaceful yet dynamic spa environment.
Responsibilities:
- Greet and assist all spa guests with a warm, professional demeanor
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Answer phone calls, book appointments, and recommend appropriate services and retail products
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Stay well-versed in all spa offerings, including massage, facials, body treatments and recover lounge services
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Coordinate and deliver oxygen rentals to guest rooms
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Accurately process transactions and payments, and reconcile the cash drawer at the end of each shift
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Oversee the daily opening and closing procedures of the spa
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Maintain the presentation and cleanliness of locker rooms, relaxation spaces, and shared guest areas throughout the day
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Help maintain a tidy retail area, including restocking and cleaning the shelves
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Support spa staff by managing the appointment schedule and flow of services
Qualifications:
- High School Diploma or equivalent
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Detail-oriented with strong organizational and multi-tasking skills
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Computer proficiency, including Microsoft Office Suite
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Friendly, knowledgeable, and professional communication skills
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Ability to work a flexible schedule, including days, evenings, weekends, and holidays
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A genuine desire to help others and contribute to a serene, guest-focused environment
All full time seasonal employment at Big Sky Resort includes:
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FREE All Access Bike Haul Pass and discounted Golf Pass
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Discounted Golf and Mountain Biking for friends and family
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25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
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Eligibility for affordable Team Member Housing
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Lodging discounts for friends and family
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FREE Basecamp activities including zip line course
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Wellness Day and Eligibility for PTO
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Monthly employee events
