About the firm
Harbison and Kavanagh, PLLC is a central Virginia law firm serving Workers' Compensation and Social Security Disability clients throughout Virginia and the Country. We are currently seeking a Front Office Receptionist / Legal Secretary. Experience handling Social Security Disability and/or Workers' Compensation claims is preferred, but not required. You will be a valuable member of our team! We are looking for someone that has an engaging personality both on the phone and in person. This is a full time position with Health, Dental, 401k and PTO Benefits.
Duties
- Greet and welcome clients visiting the office.
- Answer, screen and route incoming phone calls.
- Perform basic administrative tasks such as filing, scanning and faxing.
- Process incoming mail and deliveries.
- Update appointment calendars and schedule meetings.
- Handle client issues, note appeals, file documents via ARS.
- Schedule important meetings and hearings for attorneys.
Additional Responsibilities
The responsibilities below are assigned to a candidate with demonstrated experience using AI tools at work. They are not required to apply.
- Own the firm's incoming mail and fax administration — sorting, indexing, routing and logging correspondence into the case management system.
- Use AI-assisted tools to classify incoming correspondence and flag deadlines and hearing notices for the responsible attorney.
- Help refine and document these intake workflows as the firm's automation tools develop.
Desired Skills
- Proficient with Microsoft Office Suite; experience with SmartAdvocate case management is a plus.
- Working familiarity with AI tools such as Claude or ChatGPT — desired, not required.
- Comfort learning new software and adapting to automated workflows.
- Excellent communication skills both written and verbal.
- Ability to be resourceful and proactive in handling issues that may arise.
- Ability to organize, multitask, prioritize and work under pressure.
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- Which AI tools have you used in a work setting — for example Claude, ChatGPT, Microsoft Copilot, or similar? Briefly describe what you used them for. If you haven't used any, please write "none" — this will not remove you from consideration.
Work Location: In person
