The Grille at Sand Hollow Resort
Hurricane, Utah
NOW HIRING
Front of House Supervisor
Position Overview
The Grille at Sand Hollow Resort is seeking an experienced, motivated, and hospitality-driven Front of House (FOH) Supervisor to join our leadership team. This role is responsible for overseeing daily front-of-house operations, ensuring exceptional guest experience, leading and developing service staff, and supporting the management team in maintaining the high standards our guests expect.
This is a hands-on leadership position — you’ll be on the floor, in action, and setting the tone for the team every morning shift.
Position details
Position
Front of House Supervisor
Location
The Grille at Sand Hollow Resort, Hurricane, UT
Compensation
$25.00/hr
Employment type
Full-time
Schedule
Must be available mornings at 6:30am
Reports to
Restaurant Manager / F&B Operations Manager
Key responsibilities
- Oversee all front-of-house operations during assigned shifts, ensuring smooth and efficient service from open to close
- Lead, coach, and motivate servers, hosts, bussers, and bartenders to deliver exceptional guest experiences
- Manage floor assignments, server sections, and seating rotation to maximize efficiency and guest satisfaction
- Handle guest concerns and complaints promptly and professionally, turning challenges into positive outcomes
- Ensure all FOH team members adhere to service standards, uniform policies, and health/safety regulations
- Assist with opening and closing duties, including cash handling, POS reconciliation, and daily reporting
- Support hiring, onboarding, training, and ongoing development of FOH team members
- Coordinate with the back-of-house team to ensure timely and accurate food delivery
- Monitor inventory for front-of-house supplies (linens, glassware, small wares) and clearly and decisively communicate the needs to management
- Support and participate in catering events, banquets, and special functions at the resort as needed
- Uphold and promote a positive, team-oriented culture across all departments
Qualifications
Required:
- Minimum 2 years of experience in a front-of-house restaurant or hospitality role
- At least 1 year of supervisory or lead experience in a food and beverage environment
- Strong leadership skills with the ability to motivate and develop a team
- Excellent communication and interpersonal skills
- Ability to remain calm, professional, and solution-oriented in a fast-paced environment
- Working knowledge of POS systems and basic cash handling procedures
- Current food handler’s permit (or ability to obtain within 30 days of hire)
- Must be available to work a flexible schedule including evenings, weekends, and holidays
- Must be at least 21 years of age (for alcohol service compliance)
Preferred:
- Experience in a resort, country club, or upscale casual dining environment
- Catering experience or a strong interest in learning the catering side of the business is a plus
- Familiarity with wine, beer, and cocktail service
- TIPS or ServSafe Alcohol certification
- Bilingual (English/Spanish) is a plus
What we offer
- Competitive hourly rate of $25.00/hr
- Beautiful resort work environment with views of the Sand Hollow golf course
- Opportunity to grow into catering and event management
- Complimentary shift meals
- Golf privileges and resort employee discounts
- A supportive, team-first leadership culture
Sand Hollow Resort is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Pay: $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
