Job Overview
Join our great team at the Old Mission Santa Barbara.
Our retail store has a diverse collection of religious goods, handmade jewelry, souvenirs, locally made goods and exceptional gifts reflective of Santa Barbara and the Mission.
We are seeking a dynamic and energetic Retail Manager to lead our store operations within our Franciscan values with enthusiasm and a customer-centric mindset. In this pivotal role, you will oversee daily store activities, manage a talented sales team, and ensure an exceptional shopping experience for our customers and visitors from all over the world. Your leadership will drive sales growth, optimize inventory management, and foster a positive team environment. This position offers an exciting opportunity to influence retail success through strategic management, operational excellence, and outstanding customer service.
Responsibilities
- Lead and motivate the retail sales team to achieve sales targets and deliver outstanding customer service.
- Manage day-to-day store operations, including opening and closing procedures, cash handling, and POS system oversight.
- Oversee inventory control, stock replenishment, merchandising, and purchasing to maximize product availability and presentation.
- Recruit, interview, train, and develop team members to enhance their skills in sales techniques, product knowledge, and customer engagement.
- Implement effective marketing strategies to attract new customers and retain existing ones.
- Monitor store performance metrics such as sales figures, inventory levels, and customer satisfaction scores; adjust strategies accordingly.
- Ensure compliance with company policies, safety regulations, and operational procedures while fostering a positive work environment.
Requirements
- Proven retail management experience with strong leadership and team supervision skills.
- Excellent communication skills with the ability to motivate staff and engage customers effectively.
- Proficiency in POS systems, inventory management software, and basic math for cash handling and sales calculations.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Experience in negotiating with vendors, managing budgets, and overseeing purchasing processes.
- Bilingual or multilingual abilities are a plus for serving our diverse customer base.
- Demonstrated knowledge of retail math, merchandising principles, pricing strategies, and operational management.
- Requires prolonged standing approximately five to nine hours per day.
- Requires stooping and kneeling as well as reaching and pulling to obtain or stock merchandise on storage racks and displays.
- May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 – 25 lbs. regularly. In certain circumstances, weights may be higher.
- Must have good vision, including color differentiation.
- The work environment for this position is a moderately noisy retail setting.
- Successful Background Check and a valid driver’s license and a clean driving record.
Join us as our Retail Manager to lead a vibrant team dedicated to delivering exceptional shopping experiences! Bring your passion for retail management, your expertise in sales strategies, and your commitment to excellence—your leadership will shape the future of our store all while
The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. . Must be at least 21 years or older.
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
Old Mission Santa Barbara, Inc., is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. Old Mission Santa Barbara, Inc., prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. Old Mission Santa Barbara, Inc., provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k) matching
- 403(b)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Application Question(s):
- This position requires a manager who can work weekends and holidays, are you able to work these shifts if needed?
Location:
- Santa Barbara, CA 93105 (Preferred)
Shift availability:
Ability to Commute:
- Santa Barbara, CA 93105 (Required)
Work Location: In person
