About the Role:
Join our dynamic team at Ali R Namazie MD A Medical Group as a Front-end Medical Assistant. This role offers a unique opportunity to support patient care in a fast-paced, high patient volume environment.
Responsibilities:
- Greet and register patients, ensuring a warm and welcoming atmosphere.
- Assist with patient intake and update medical records accurately.
- Schedule and manage appointment scheduling and coordinate follow-up visits..
- Handle heavy phone inquiries and provide information regarding services.
- Maintain cleanliness and organization of the front office and patient areas.
- Process insurance information and obtains copies of ID, validate patient eligibility.
- Collect copayments, and balances dues, post funds accurately and promptly.
- Support administrative tasks as needed to ensure smooth operations.
Requirements:
- High school diploma or equivalent; medical assistant certification is a plus.
- 1-2 years of experience in a medical office or healthcare setting.
- Strong communication and interpersonal skills with a patient-centered approach.
- Proficiency in electronic health record (EHR) systems.
- Ability to multitask and work efficiently in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Knowledge of medical terminology and insurance processes.
- Positive attitude and a commitment to providing exceptional patient care.
- Professional, office environment presentation
- Hourly salary depends on experience and work-related background
- English/Spanish bilingual skills preferred
Experience:
- Work experience in health care payers, PPO/IPO/HMO, insurances, state and federal programs regulations
- At least two (2 Yrs) work experience in a similar health care environment
- Cash collection and reconciliation experience
- Electronic medical records experience (Epic/eCW/other)
About Us:
Ali R Namazie MD A Medical has been serving the Encino community for several decades, providing top-notch healthcare with a focus on patient satisfaction. Our dedicated team is passionate about making a difference in patients' lives, creating a supportive and collaborative work environment where employees thrive.