Why Work at Marriott Westlake?
At MarriottDallas/Fort WorthWestlake, we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curatorsat Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.
You should join our team if you believe...
- That you can go above and beyond for our guests and your team.
- It's empowering to exercise collaboration.
- In joining an organization that cares about and supports your career growth and development.
Responsibilities:
- Maintain cleanliness in hallways, lobbies, stairways, elevators, and public areas.
- Ensure carpets are vacuumed, floors are mopped, and furniture is dusted.
- Deliver linens, towels, and cleaning supplies to guest rooms and housekeeping carts.
- Collect used linens and transport them to the laundry area.
- Empty trash bins and dispose of waste properly.
- Assist with deep cleaning projects as needed.
- Respond to guest requests for extra towels, pillows, or other amenities.
- Provide courteous and professional service when interacting with guests.
- Report maintenance issues or safety hazards to the appropriate department.
- Refill housekeeping carts with necessary supplies.
- Keep supply rooms clean and organized.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary.
- Ensures the confidentiality and security of all guest rooms.
- Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures.
Requirements
- High school diploma or equivalent required.
- Previous housekeeping experience.
- Must have an aptitude for guest services and have a positive attitude.
- Must be able to work a flexible schedule, including weekends and holidays.
Physical Demands:
- Required to stand and walk for up to 8 hours per day.
- Ability to sit, stoop, kneel, or crouch while performing duties.
- Use of hands to finger, handle or feel; use of hands and arms to reach.
- Requirement to lift or move upwards of 25 pounds.
