Overview
Join our dynamic healthcare team as a Dental Treatment Coordinator / Patient Service Representative.
Where Exceptional Hospitality Meets Life-Changing Dentistry
This isn't your typical front desk position.
Are you the kind of person who remembers everyone's name, makes people feel instantly at ease, and genuinely loves helping others? Do you have dental experience, enjoy building relationships, and love helping patients move forward with treatment that improves their health and confidence?
If you're nodding YES, keep reading—this may be the opportunity you've been waiting for.
At Eco Dental & Wellness, we're a privately owned, fee-for-service biological dental practice that believes dentistry is about changing lives—not just fixing teeth. Our patients choose us because of the exceptional care and personalized experience we provide. Every interaction matters, and our Treatment Coordinator / Patient Service Representative plays one of the most important roles in creating that experience.
We're looking for someone who combines the warmth of luxury hospitality, the confidence of a skilled treatment coordinator, and the professionalism of an experienced dental team member. This person is more than the face of our office—they are the heart of our patient experience.
Why You'll Love Working Here
We know exceptional people have choices, so here's what you can expect:
- A supportive, collaborative team that genuinely respects and appreciates one another
- A privately owned practice—no corporate DSO environment
- Stable schedule
- 401(k) with employer match
- Profit sharing
- Dental benefits for you and your family
- Professional development and opportunities for growth
- Leadership that values your ideas, celebrates your successes, and invests in your future
- A positive workplace where you'll actually look forward to coming to work each day
What You'll Be Doing
As our Treatment Coordinator / Patient Service Representative, you'll play a key role in creating an exceptional patient experience while helping our practice run efficiently every day.
Your responsibilities will include:
- Welcoming every patient with warmth, professionalism, and genuine enthusiasm
- Creating an exceptional first and last impression for every patient
- Keeping schedules organized, productive, and patients happy
- Answering phones with confidence and compassion because first impressions matter
- Presenting treatment plans and helping patients confidently move forward with the care they need
- Following up on unscheduled treatment with genuine care
- Coordinating financial arrangements and helping patients understand their investment in their health
- Managing patient records with exceptional attention to detail—accuracy matters, and no lost files on your watch
- Assisting with financial reports and front office coordination
- Working closely with the clinical team to ensure a seamless patient experience from check-in to check-out
- Contributing to a positive, supportive, team-oriented culture where everyone helps one another succeed
You'll Thrive Here If You...
- Naturally make people feel welcome
- Genuinely care about others—and it shows
- Love connecting with people and building trust
- Have a positive attitude and bring great energy wherever you go
- Are proactive and don't wait to be told what to do
- Have excellent attention to detail and follow through
- Communicate confidently about treatment and finances without being pushy
- Stay calm, organized, and efficient in a fast-paced environment
- Love working with a team that supports one another
- Take pride in creating memorable patient experiences
Preferred Experience
We're looking for someone with experience in several of these areas:
- Dental office experience (required)
- Treatment coordinating
- Presenting treatment plans
- Financial arrangements
- Sales or consultative selling
- Hospitality, concierge, luxury retail, or exceptional customer service
- Strong computer, communication, and organizational skills
What Success Looks Like
Our ideal team member is someone patients remember because they made them feel welcomed, cared for, understood, and confident about their treatment decisions.
You understand that outstanding service isn't just answering phones or scheduling appointments—it's building relationships, creating trust, and delivering an experience that patients can't stop talking about.
How to Apply
We'd love to get to know you beyond your resume.
Please submit your resume along with thoughtful answers to at least three of the questions below:
- What do you love most about being a Treatment Coordinator?
- How would your team and patients describe you?
- What's your favorite part of working in a team-based dental practice?
- Tell us about a time you helped a patient overcome their fear of dentistry.
- What's a fun fact about you that has nothing to do with dentistry?
Applications that include responses to these questions will receive priority consideration.
If you're looking for more than just another dental job—if you're looking for a team that values you, supports your growth, and truly loves serving patients—we'd love to hear from you.
We're interviewing now, and this opportunity won't stay open for long. Apply today—we're excited to meet the right person!
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Paid training
Experience:
- Dental : 1 year (Required)
Language:
Ability to Commute:
- Irving, TX 75063 (Required)
Work Location: In person
