Position Summary
The Director of Facilities & Campus Operations provides leadership, oversight, and hands-on management for all aspects of The Haven’s physical campus, residential properties, grounds, fleet, maintenance operations, and facilities-related compliance. This position is responsible for ensuring that The Haven’s buildings, group homes, classrooms, outdoor areas, vehicles, and program spaces are safe, accessible, functional, well-maintained, and aligned with the organization’s mission.
Essential Duties and Responsibilities
Campus and Building Operations
- Oversee the daily maintenance, repair, and upkeep of all campus buildings and structures, including group homes, educational buildings, administrative offices, vocational spaces, maintenance buildings, program areas, recreational spaces, and off-site property.
- Develop, implement, and monitor a preventive maintenance schedule for buildings, grounds, systems, vehicles, and equipment.
- Ensure timely completion of maintenance requests, repairs, inspections, and follow-up documentation.
- Prioritize maintenance needs based on safety, resident care, program operations, regulatory requirements, and organizational risk.
- Ensure that residential homes remain safe, functional, clean, and properly maintained for 24/7 supported living.
- Maintain safe and welcoming classroom and program environments for students, residents, clients, staff, families, and visitors.
- Monitor building systems, including HVAC, plumbing, electrical, roofing, lighting, fire/life safety systems, pool systems, and other facility infrastructure.
- Identify facility concerns before they become major operational or safety issues.
Grounds and Exterior Operations
- Oversee the maintenance of campus grounds, landscaping, irrigation, trees, walkways, parking areas, fencing, drainage, exterior lighting, and outdoor program spaces.
- Ensure that all exterior spaces remain safe, accessible, clean, and appropriate for individuals with intellectual and developmental disabilities.
- Coordinate hurricane preparedness, storm response, debris removal, and post-storm recovery efforts.
- Monitor campus accessibility and address physical barriers that may impact residents, students, clients, staff, or visitors.
Team Leadership and Supervision
- Directly supervise, schedule, support, and evaluate the maintenance team members.
- Assign, prioritize, and monitor work orders and daily responsibilities.
- Set clear expectations for quality, timeliness, safety, documentation, and communication.
- Provide coaching, feedback, and accountability to ensure consistent performance.
- Support hiring, onboarding, and training of facilities and maintenance staff as the department grows.
- Promote a culture of safety, professionalism, teamwork, and mission-focused service.
Vendor and Contractor Management
- Source, coordinate, and oversee vendors, contractors, and service providers for specialized repairs, inspections, renovations, and capital projects.
- Obtain bids, review proposals, coordinate schedules, and monitor work quality.
- Ensure contractors complete work safely, professionally, and in compliance with applicable codes and organizational expectations.
- Maintain records of vendor work, warranties, inspections, service agreements, and project documentation.
Fleet Management
- Oversee maintenance, repair, registration, inspection, cleanliness, and operational readiness of The Haven’s vehicle fleet.
- Coordinate preventive maintenance and repairs with approved vendors.
- Ensure that vehicle records, service documentation, and inspection logs are up to date.
- Work with program leadership to support safe and reliable transportation operations.
- Assist with planning for future fleet expansion as campus and program needs grow.
Budget and Capital Planning
- Assist the VP of Administration with developing, monitoring, and managing the facilities, grounds, maintenance, and fleet budgets.
- Track expenses, identify cost-saving opportunities, and recommend budget priorities.
- Support long-range capital improvement planning.
- Identify major repair needs, deferred maintenance issues, replacement timelines, and infrastructure priorities.
- Partner with senior leadership, contractors, architects, engineers, and the Board as needed on major capital projects and campus expansion initiatives.
Required Qualifications
- Minimum of five years of progressive experience in facilities management, campus operations, building maintenance, property management, construction, or a related field.
- Minimum of two years of supervisory or team leadership experience.
- Experience managing a multi-building, campus-based, residential, educational, healthcare, nonprofit, or similar operational environment.
- Working knowledge of building systems, including HVAC, plumbing, electrical, roofing, lighting, fire/life safety, and general maintenance.
- Ability to manage vendors, contractors, service agreements, bids, and project timelines.
- Experience using or willingness to learn computerized maintenance management systems, work order platforms, or similar tracking systems.
- Strong organizational, problem-solving, prioritization, and follow-through skills.
- Strong communication skills and the ability to work effectively with diverse teams.
- Valid Florida driver’s license and acceptable driving record.
- Ability to respond to after-hours emergencies when needed.
- Ability to pass all required background checks and meet organizational employment requirements.
Preferred Qualifications
- Experience in a nonprofit, disability services, education, healthcare, residential care, human services, or similar mission-based setting.
- Experience supporting facilities for individuals with intellectual and developmental disabilities or other vulnerable populations.
- Certified Facilities Manager, Facilities Management Professional, or similar credential.
- Experience with capital project management, renovations, new construction, or campus expansion.
- Knowledge of ADA accessibility requirements, Florida Building Code, and applicable life safety standards.
- Bilingual English/Spanish skills preferred but not required.
Physical Requirements
- Ability to work indoors and outdoors in Florida weather conditions.
- Ability to walk the campus, inspect buildings, climb stairs, bend, stand, and work in varied physical environments.
- Ability to lift up to 50 pounds.
- Visual and hearing ability sufficient to conduct safety inspections and assess maintenance concerns.
- Ability to respond to urgent facilities issues as needed.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
