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Assistant Golf Professional at The Third Golf Course

THE ST JOE COMPANY -
Panama City Beach, FL

Job Details

Qualifications

Customer communication
English

Full Job Description

Job Summary

The position of Assistant Golf Professional is responsible to help oversee the daily operations of the golf course and provide customer service to members and their guests. As an assistant golf professional, your job duties include doing club fittings and repairs, serving as course attendant, and checking golfers in and out according to their tee times.

Primary Responsibilities & Essential Functions

Assists the Head Golf Professional with planning, promoting, and directing all golf activities professionally and enthusiastically
Responsible for the overall direction, coordination, and evaluation of golf operations; manage the day-to-day personnel function; carries out supervisory responsibilities in accordance with the Club’s polices and applicable laws
Administers and enforces all rules and regulations, policies and procedures as required by the company related to applicable staff positions
Incorporate safe work practices and trains staff in the proper and safe use of equipment
Report unsafe conditions to management
Makes recommendations for the hiring and manages the training/supervision of all outside golf operations personnel
Directly responsible for recommending the hiring, training, guiding, and enhancing of the: Assistant Golf Professionals Outside Golf Operations Staff
Manage, train and motivate staff to provide consistently outstanding membership service levels
Perform evaluations yearly for all staff that he/she manages
Administer, interpret, and enforce all club rules and policies that govern the use of the course, golf cars, and other golf-related facilities
Makes schedules for Golf Shop and Outside Operations staff to assure that members and guests are fully serviced and that labor costs are maintained
Orders supplies associated with golf operations within budget
Assist Director of Golf with tracking of expenses and revenues
Ensures that the golf car fleet is maintained according to standards and properly operated by staff
Plays golf with members of all skill-levels
Be open and interested in members’ suggestions, resolving issues as they arise, including presentation of more difficult issues and possible solutions to the General Manager
Member communication regarding all upcoming golf events, course closures and any other important information
Ensure that the practice facilities and their surrounding are always up to standards and ready for member/guest usage as needed
Coordinates/develops teaching programs for students of all skill levels
Assists with organizing and conducting club tournaments, outside outings and related events
Work closely with the Golf Course Superintendent to communicate tournaments and events, course conditions and maintenance scheduling
Golf Reception desk coverage including Point of Sale duties as needed
Assist with month end inventory as needed
Operate and maintain a reputable golf shop and practice facility that features a range of quality merchandise and services reflective of members’ needs; oversee the ordering of and/or may order merchandise for golf shop and provides the best selection possible within the constraints of inventory and quality limits in adherence with Club standards
All other duties as assigned

Education and Experience

Bachelor’s Degree or higher in Professional Golf Management is heavily preferred
Ability to read, write, speak, and communicate in basic English required to communicate with guests and members.
Must have proven abilities & knowledge of golf operations
Previous customer experience preferred
Minimum of 2 years golf operations experience, preferably at a private club

Knowledge, Skills, Abilities

Detail oriented and thorough
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Ability to remain discreet and respect the privacy of guests
Ability to lead a team effectively and efficiently
Clear understanding of golf, private club and/or hospitality operations
Thrive in a team environment focused on excellence
Ability to maintain a well-organized operation
Ability to work under pressure and meet deadline requirements
Excellent communication (written and oral) and people skills are a must
Financial aptitude and experience to assist and understand the operating budget
Ability to train, motivate and supervise
Extensive knowledge and clear understanding of golf, private club and/or hospitality operations
Ability to deliver a high-quality standard of service, consistently with emphasis on continued improvement

Physical Demands

Ability to spend entire shift on feet and walking (sometimes running)
Ability to lift 50 lbs
Ability to bend, stoop, reach, and kneel while handling equipment
Ability to perform repetitive motions such as cleaning or retrieving balls
Occasional keyboarding

Working Conditions

Fast-paced, outdoor work environment, may include indoor as needed
Exposure to the elements to varying weather conditions, including heat, cold, rain, wind, and sun
Potentially noisy environment due to golf carts, equipment, and active driving range

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.

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