Job Title: Beverage Manager
Location: Grand Hyatt Kauai Resort & Spa
Salary Range: $79,700 - $127,300
Overview:
At Grand Hyatt Kauai Resort & Spa, we are committed to delivering authentic hospitality and creating memorable experiences for our guests. The Beverage Manager plays a key role in this mission by overseeing all beverage operations within the hotel, ensuring excellence in service, creativity in offerings, and alignment with Hyatt’s core values.
Key Responsibilities:
Operational Leadership
- Manage all beverage service across outlets, including bars, lounges, restaurants, and events.
- Directly oversee all bartenders and porters on property including scheduling, training, performance management, and daily operational guidance
- Strong leadership in mentorship, accountability, coaching, and employee relations skills
- Ensure compliance with Hyatt brand standards, health regulations, and safety protocols.
- Maintain a culture of care and respect in all guests and colleague interactions.
Team Management
- Interview, hire, and train beverage team members, fostering an inclusive and supportive environment.
- Develop schedules and staffing plans to optimize labor and service quality.
- Coach and mentor team members to deliver outstanding hospitality and uphold Hyatt’s values.
Financial & Strategic Planning
- Forecast beverage revenues and expenses, monitor budgets and cost controls.
- Analyze sales trends and implement strategies to maximize profitability while maintaining quality.
Innovation & Marketing
- Design and maintain a cutting-edge cocktail program that reflects current trends and local influences.
- Collaborate with marketing to create promotions, seasonal menus, and special events that drive revenue and guest engagement.
Guest Experience
- Ensure consistent, high-quality beverage presentation and service.
Respond to guest feedback with empathy and implement improvements to enhance satisfaction.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
