The Cashier / Hostess is responsible for creating an excellent first and last impression for every guest. This position welcomes customers, assigns tables, answers phone calls, takes takeout orders, processes payments accurately, and supports smooth communication between guests, servers, and kitchen staff. The ideal candidate is friendly, organized, professional, and able to work efficiently in a fast-paced restaurant environment.
Responsibilities:
- Welcome every guest with a friendly and professional attitude.
- Seat guests according to the server rotation and restaurant floor plan.
- Answer incoming phone calls promptly and courteously.
- Take accurate takeout and pickup orders.
- Enter orders correctly into the POS system.
- Process customer payments (cash, credit/debit cards, gift cards, etc.).
- Balance the cash drawer at the beginning and end of each shift.
- Inform guests of estimated wait times when necessary.
- Coordinate with servers and kitchen staff regarding dine-in and takeout orders.
- Maintain a clean, organized, and professional reception area.
- Assist guests with basic menu questions.
- Report customer concerns or operational issues to the manager.
- Follow all restaurant policies regarding cash handling and customer service.
Responsabilidades:
- Recibir cordialmente a todos los clientes.
- Asignar mesas de acuerdo con la rotación de los meseros.
- Contestar llamadas telefónicas de manera profesional.
- Tomar pedidos para llevar con precisión.
- Capturar pedidos en el sistema de punto de venta (POS).
- Cobrar cuentas en efectivo, tarjeta u otros métodos de pago.
- Realizar apertura y cierre de caja.
- Informar tiempos de espera cuando sea necesario.
- Coordinar con cocina y meseros la entrega de pedidos.
- Mantener limpia y organizada el área de recepción.
- Resolver dudas básicas de los clientes.
- Informar al gerente cualquier incidente o queja.
- Cumplir con las políticas del restaurante sobre manejo de efectivo y servicio al cliente.
Tipo de puesto: Tiempo completo
Sueldo: A partir de $2,500.00 al mes
Beneficios:
*
Lugar de trabajo: Empleo presencial
