Allyable is a world leading digital accessibility platform that creates fully accessible digital assets. We’ve created a software that makes digital accessibility easier and faster for site owners. Our award-winning technology reduces the cost and complexity typicA11y associated with making digital assets compliant with accessibility laws and guidelines. We pride ourselves on an inclusive work environment with a diverse team of employees. We appreciate and are searching for those who strive for excellence, aren’t afraid of creativity, and embody a can-do attitude.
As Presales/Customer Success Manager you will understand customer needs and outcomes, play a critical role in helping our prospects and customers understand the value of our platform. Through your deep product knowledge and expertise in how companies use and deploy SaaS applications.
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Deep understanding of our product’s technical capabilities and inner workings
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Take part in demo meetings with prospects and assist in crafting sales pitches and solutions for the sales team
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Understand customer outcomes by communicating with customers, analyze customer health metrics, and gather other feedback to provide superior support
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Represent the voice of the customer to provide input into every core product, marketing and sales process
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Collaborate closely with team members to support renewals and expansion opportunities
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Serve as the primary contact for the onboarding of new customers, training of our platform for end users, a I would replace with: as well as ongoing support
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Collaborate with the engineering and development team to set up and configure our software platform as per customers’ requirements and troubleshoot technical issues raised by customers
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Provide insights for customers to ensure that they get the most out of the platform with the aim of helping grow our customer base.
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Being the main point of contact between the company and a number of named enterprise accounts
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Vast experience with Zoho One, Zoho CRM, Zoho Campaigns, Zoho Marketing+.
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Experience in GA, goal and conversion tracking, transactions tracking.
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Inbound Certified / 5+ years in marketing automation.
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Creating and testing workflows, conversion funnels.
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Google Analytics & Various website tracking.
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Social media integrations & Automation.
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Active experience in Inbound Marketing, Email campaigns, dynamic Content.
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Drafting, creating, testing, and optimizing various Buyer’s Journeys Scenarios.
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Experience working in a startup company
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Experience of working with B2C implementations
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Spanish language
Allyable is an equal opportunity employer
Please send your resume to [email protected].
