Position Overview:
Reporting to the Chief Executive Officer (CEO), the Chief Operations Officer (COO) will have both internal and external facing responsibilities, ranging from client and program management (services development, framing of key practices, high-quality service delivery, written protocols) to administration (information technology, reporting, facilities), and human capital (recruiting, mentoring, career progression). The COO will partner closely with the CEO and CFO to plan for Amani Family Services’ future growth and strategic response to an ever-increasing demand for the organization’s services.
Supervisory Responsibility
The COO will directly supervise all program managers, and NALA leadership, as well as office administration personnel.
Commitment to Mission and Organizational Sustainability
Model commitment to Amani mission and planning for sustainable organizational future of service.
Collaboration
Work with Amani staff to create and continually represent a unified leadership perspective.
Culture of Philanthropy
Serves as an ambassador of Amani, promoting the organization’s mission. This position promotes a culture of philanthropy by acting as a community liaison, recruiting and retaining volunteers, and documenting client stories.
Success Metrics
Work towards meeting the goals of the fund development plan of Amani.
Responsibilities
Provide leadership oversight and administrative direction to Mission Strategy and Office Coordination functions of Amani. The COO position will support the financial performance of Amani through the deployment and accountability for program budgets.
Oversee the Mission Strategy function, by
· Serving as a member of the executive leadership team.
· Partnering with the CEO, CFO, CDO, and Board of Directors in executing the development of long-range strategic plans for all areas of responsibility and an overall strategic plan.
· Developing standards to measure and evaluate Amani’s performance and report results to CEO and Board of Directors.
· Attending Finance and Program Committees and Board of Directors meetings, preparing and presenting reports as required.
· Supporting grant writing and reporting for clinical programs.
· Executing funding for clinical program and program development and deployment.
· Overseeing internal reporting and managing client data.
· Preparing and reviewing agency contracts with community partners and founders.
· Working with key program staff to develop and implement evaluation of services.
· Directing the development and installation of operational standards, procedures and controls to promote communication and adequate information flow for all areas.
· Representing Amani when community facing.
Oversee the office coordination functions, to include, but not limited to
· Managing assets, maintenance systems, equipment, preventive maintenance, capital improvement projects, procurement, regulatory compliance, and quality assurance.
· Serving as organization-wide leader on risk and security management and information technology.
Supports people management functions of Amani.
· Help develop processes and procedures for employment.
· Directly oversee performance of clinical services and supports employee success.
· Supports successful recruitment and retention efforts.
Serve as Interim Chief Executive Officer in the absence of the CEO, assuming executive leadership responsibilities and ensuring continuity of operations.
Other duties as assigned.
Physical demands:
· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is regularly required to sit and must be able to read, write, and communicate fluently in English.
· Must have good vision for large amounts of computer work.
Work environment:
· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
· Work is generally sedentary in nature, but will require standing and walking for up to 20% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally provided within an office environment with standard office equipment available.
· Work is also performed in the community (indoor and outdoor). This job requires travel to funders and throughout the community and the employee is exposed to changing weather conditions.
Required
· Master’s Degree in business administration, organizational leadership, international studies, human services, or related field.
· Proven record of non-profit leadership/management with understanding of non-profit budgeting and fiscal management.
· Must align with mission, vision, and core values of Amani.
· Ability to foster positive relationships with staff, stakeholders, donors and partners.
· Impeccable work ethics, judgement, independence, high level of professionalism.
· Self-starter, highly motivated and accountable with excellent project management and analytical skills.
· Excellent written and oral communication skills including grant writing experience.
· Experience with program development, deployment and assessment.
· Ability to work flexible hours.
-Ability to maintain appropriate boundaries with staff and donors in all circumstances.
· A valid driver’s license and ability to travel locally.
· Proven track record of implementation of innovative strategies in a non-profit sector.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not intended to be all-inclusive. It is understood that the employee will also perform other business duties as required by the immediate supervisor or by a person authorized to give instructions and assignments. My employer has the right to revise this job description at any time with or without notice. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. Either my employer or I may terminate employment at any time, for any reason.
Job Type: Full-time
Pay: Up to $84,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Ability to Commute:
- Fort Wayne, IN 46825 (Required)
Ability to Relocate:
- Fort Wayne, IN 46825: Relocate before starting work (Required)
Work Location: In person
