Experienced Fiber Optic Technician / Splicer – FTTH & Internet Support
Pay: $25.00–$36.00 per hour based on demonstrated experience and proficiency
SOBO Telecom is a veteran-owned telecommunications contractor based in Littleton, Colorado. We are seeking experienced Fiber Optic Technicians, Fiber Splicers, and FTTH/Internet Support Technicians to join our team.
Our technicians work across fiber construction, production splicing, testing, troubleshooting, restoration, and residential fiber internet support. We are looking for people who understand fiber—not simply how to operate a fusion splicer.
Candidates may have stronger experience in production fiber work, FTTH/service work, or both. Compensation and position level are based on demonstrated proficiency.
Responsibilities
Depending on experience and assignment, responsibilities include:
- Install, repair, splice, troubleshoot, and test fiber optic networks.
- Prepare and splice both loose-tube and ribbon fiber.
- Perform single-fiber and mass fusion splicing.
- Build and organize fiber optic splice enclosures.
- Properly route and store fiber within splice trays and enclosures.
- Perform grounding, bonding, cable-strength-member retention, slack storage, and enclosure sealing.
- Connect and rearrange fiber facilities according to splice documentation.
- Read and interpret construction prints, splice diagrams, fiber assignments, and other engineering documentation.
- Use an OTDR, optical power meter, VFL, and fiber inspection equipment to test and troubleshoot fiber.
- Interpret test results and isolate fiber faults.
- Inspect and clean fiber connectors and interfaces.
- Locate and repair damaged fiber.
- Perform production splicing and network testing.
- Support emergency fiber restoration when required.
- Install fiber panels and related telecommunications equipment.
- Place fiber through existing conduit and pathways.
- Maintain and protect company vehicles, fusion splicers, test equipment, tools, and materials.
SOBO Telecom performs both OSP and ISP fiber work; however, we do not perform aerial construction, and our Fiber Optic Technicians are not responsible for underground conduit or vault construction/placement.
FTTH & Internet Support
SOBO Telecom also provides field support for residential fiber internet customers. Technicians assigned to this work may:
- Troubleshoot residential fiber internet outages and service issues.
- Install, remove, and replace customer-premise equipment.
- Activate customer fiber services.
- Troubleshoot ONTs, SmartNIDs, gateways, Wi-Fi, and related equipment.
- Test optical signal levels.
- Determine whether a service issue originates from the fiber, customer-premise equipment, provisioning, Wi-Fi/local network, or another condition.
- Locate and repair damaged customer fiber drops.
- Perform fusion splicing and fiber repairs when required.
- Verify proper service operation before leaving the customer location.
- Communicate findings and completed work professionally with customers.
Experience with FTTH, GPON, Quantum Fiber, Qmate, or similar ISP platforms is preferred but not required. Experienced technicians from other fiber internet providers are encouraged to apply.
Documentation & Accountability
At SOBO Telecom, the job is not complete until the work is properly documented.
Technicians are expected to:
- Clock in and out accurately using company workforce applications.
- Review assigned work before beginning the job.
- Maintain accurate job status and documentation in Zuper.
- Write clear and detailed job notes.
- Document troubleshooting performed, findings, repairs, and completed work.
- Record equipment installed, removed, repaired, or replaced.
- Upload required jobsite and closeout photographs.
- Attach required test results and documentation.
- Identify unresolved conditions or required follow-up.
- Properly complete and close assigned work orders.
- Communicate delays, access issues, material shortages, or unexpected field conditions promptly.
- Maintain dependable attendance and appropriate productivity throughout the workday.
Qualifications
Qualified candidates should have professional experience in fiber optics, FTTH/internet service, or a related telecommunications field.
Strong candidates will have experience with some or all of the following:
- Fiber optic fusion splicing
- Loose-tube fiber
- Ribbon fiber and mass fusion splicing
- Fiber enclosure construction
- Fiber restoration and repair
- OTDR testing and troubleshooting
- Optical power testing
- VFL troubleshooting
- Fiber inspection and connector cleaning
- OSP and ISP fiber networks
- FTTH and GPON networks
- Residential fiber internet troubleshooting
- Customer-premise equipment
- Reading prints and splice documentation
- Electronic work-order documentation
Candidates must also:
- Possess a valid driver's license and acceptable driving record.
- Be able to pass required background screening.
- Follow company and project safety requirements.
- Be able to perform physical field work and work outdoors in varying Colorado weather conditions.
- Communicate professionally with customers, coworkers, contractors, and project representatives.
- Take responsibility for the quality and completeness of assigned work.
Compensation & Career Progression
SOBO Telecom uses a proficiency-based technician progression system. Position and compensation are based on demonstrated skills and the level of responsibility an employee is capable of performing.
Technician I: $25.00–$28.00/hour
Technician II: $29.00–$32.00/hour
Lead Technician: $33.00–$36.00/hour
Employees are evaluated against the proficiencies required for their current position and developed toward the requirements of the next position.
Advancement at SOBO is based on demonstrated capability, quality, productivity, accountability, and readiness for increased responsibility—not simply time employed.
About SOBO Telecom
SOBO Telecom is a veteran-owned and operated Colorado telecommunications contractor committed to high-quality workmanship, professional customer service, employee development, and building reliable fiber optic infrastructure.
We proudly support members of the U.S. military, veterans, and their families.
If you are an experienced fiber technician, splicer, or FTTH service technician who takes pride in your work and wants the opportunity to continue developing your skills, we encourage you to apply.
Job Type: Full-time
Pay: $25.00 - $36.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid time off
- Parental leave
Experience:
- Fiber splicing: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Littleton, CO 80125 (Required)
Work Location: In person
