MIT Endicott House
Conference Services Attendant
Job Description
Basic Function and Responsibility:
The Conference Services Attendant exceeds all guest expectations. This position includes the setting up of and maintaining of all meeting rooms and A/V. Banquet event orders are reviewed and set as required. The primary focus of this position is to maintain the highest level of guest satisfaction while presenting a professional image. This operational position works closely with all MITEH departments. A/V and computer training is ongoing in this position.
Characteristic Duties and Responsibilities:
● Set up all meeting rooms and A/V according to standard
● Organize all conference services storage closets
● Maintains daily recycling program
● Remove all trash throughout the day in all public and back of house areas
● Care and cleanliness of MITEH vehicles
● Recognize any conflict and reacts in a positive manner
● Washes all meeting room, back of house and public space floors
● Informs supervisor of low inventory levels
● Drives guest shuttle van
● Can-do attitude with both guests and fellow employees
● Keeps supervisor informed of any guest related issues
● Any additional work directed by supervisor
Supervision Received:
Direct supervision from Conference Services Supervisor
Additional supervision from Director of Conference Planning
Additional supervision received from General Manager
Supervision Exercised:
No supervision exercised
Qualifications:
● High School graduate
● Ability to work independently and use good judgment
● Massachusetts Drivers License
● Detail-oriented
● Commitment to excellence
Schedule:
● Part time position, schedule based on business needs and includes days, evenings, weekends and may include holidays
● Non-Exempt Status
● Work ratio is 100 % hands-on
Job Type: Part-time
Pay: $21.50 - $22.00 per hour
Work Location: In person
