Room Attendant

SpringHill Suites by Marriott Kalispell
Kalispell, MT

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Job Details

$17 an hour
3 hours ago

Qualifications

Customer communication

Full Job Description

We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team player, and a highly organized professional.

Compensation:

$17 hourly

Responsibilities:

Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed
Write down what rooms were cleaned, report lost and found items and any damage or repairs needed
Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies
Perform cleaning duties and arrange guest rooms to our hotel’s standard before guests arrive
Respond to general inquiries from guests

CORE WORK ACTIVITIES

Respond promptly to requests from guests and other departments
Fill the cart with supplies and transport the cart to the assigned area
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Replace guest amenities and supplies in rooms
Replace dirty linens and terry with clean items
Clean bathrooms
Remove trash, dirty linens, and room service items
Check that all appliances are present in the room and in working order
Straighten desk items, furniture, and appliances
Dust, polish, and remove marks from walls and furnishings
Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, or walk for an extended period of time
Attention to customer service with a professional and pleasant personality
Available to work a flexible schedule, including evenings, weekends, and holidays
Perform other reasonable job duties as requested by the Supervisors

Qualifications:

At least 1 year of experience as a professional housekeeper preferred
Experience with a variety of cleaning products and techniques
Hard worker with strong time management, organizational, and communication skills
High school diploma, G.E.D. or equivalent

About Company

We invite you to join us at the SpringHill Suites by Marriott in beautiful Kalispell, MT. We are conveniently located just off of US Highway 93. The SpringHill Suites Kalispell is an all-suite property that features spacious rooms 25% larger than traditional hotel rooms.

We are a franchise Marriott hotel managed by a Montana-based company out of Butte, MT.

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