Position: Client Advocate On-Call
Job Status: Part Time - Non-Exempt (Hourly)
Position Summary:
This is a direct service position that has primary responsibility for, as part of a team of shelter staff, assisting, advocating for, and enabling victims of domestic violence and their families who are temporarily residing in the emergency shelter to be safe, empowered, and have increased ability to be independent and free of violence. The On-Call Advocate is expected to provide coverage on an as needed basis within the Client Advocate duties. Our approach to services uses the six principles of Trauma Informed Care. As a certified Trauma Informed agency, Chrysalis is dedicated to supporting and assisting employees to reach their professional goals by promoting a working environment that fosters opportunities for employee empowerment and growth.
Duties and Responsibilities:
- Participate as a member of the advocate team in providing services to clients using the trauma informed model of care
- Provide client advocacy On-Call for at least one shift per month
- Provide screening and, if necessary, refer crisis phone callers to appropriate referral agencies
- Perform intake interviews and new client orientation
- Provide assessment for crisis intervention
- Assess for immediate and on-going physical and emotional client needs and provide appropriate referrals; Provide appropriate interventions/resources for life skills and community living
- Maintain daily documentation in progress notes of advocacy with clients
- Participate in maintaining a clean and usable workspace; this includes cleaning/packing client belongings as necessary
- Complete an adequate number of new client intakes
- Read and update staff log and bed log at the beginning and end of each shift
- Review client files and notes from staff meetings weekly
- Demonstrate respect and appreciation to all volunteers, donors, and other community members and organizations ·
- Attend mandatory staff meetings
- Follow policy regarding time off; attempt to find coverage and notify management of coverage
- Perform additional tasks as requested by management
Knowledge, Ability, Experience Requirements:
- Associates Degree and a minimum of I year of experience in social services field
- Experience and/or knowledge of domestic violence
- Ability to perform client assessment and crisis intervention
- Ability to maintain working relationships with supervisor, co-workers, clients and community agencies
- Ability to communicate well verbally and in writing
- Ability to utilize effective organizational skills
- Must be 21 years of age
Other Requirements:
Must be able to pass a fingerprint and background clearance as required by Chrysalis and ADHS licensure requirements; must maintain current TB Testing, CPR and first aid training as required by Chrysalis policies; May be required to move equipment weighing up to 25 lbs and to ascend/descend stairs.
Chrysalis is an Equal Opportunity Employer. It recruits and hires without regard to race, color, creed, religion, sex, national origin, age, veteran or disability status, sexual orientation, gender expression, or any factors prohibited by law and affirms in policy and practice to support equal opportunity in accordance with all applicable federal, state, and local laws.
Job Type: Part-time
Pay: $19.50 - $21.00 per hour
Education:
Experience:
- social work: 1 year (Required)
- domestic abuse shelter: 1 year (Preferred)
Ability to Commute:
- Phoenix, AZ 85021 (Required)
Ability to Relocate:
- Phoenix, AZ 85021: Relocate before starting work (Required)
Work Location: In person
