Property Description:
Located in Mid-Beach, Cadillac Hotel & Beach Club is a 357-room oceanfront resort blending iconic Art Deco design with modern luxury. Part of Autograph Collection Hotels, the property offers a European Riviera-inspired experience infused with Miami’s vibrant energy.
With direct beach access, two resort-style pools, and elevated dining, the hotel fosters a culture of personalized hospitality where team members create memorable, meaningful guest experiences.
Overview:
Are you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create a positive and welcoming atmosphere.
Key Responsibilities:
-
Oversee the daily operations of the front desk, ensuring efficient and smooth processes
-
Train, mentor, and motivate front desk staff to deliver outstanding service
-
Handle guest inquiries, concerns, and complaints in a professional and timely manner
-
Coordinate with other departments to ensure seamless guest experiences
-
Monitor and maintain front desk procedures, including check-in/check-out processes and reservation management
-
Implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction
-
Manage room inventory and maximize revenue through effective room management strategies
-
Conduct performance evaluations and provide feedback to front desk team members
Join our team and be part of a vibrant and dynamic work environment where your contributions are valued and recognized. Apply now to start your exciting career as a Front Desk Manager!
Qualifications:
- 2 years prior departmental management experience in front office or related disciplines
-
Time management and negotiation skills
-
Ability to manage and lead each discipline of the department independently
-
Ability to manage according to employment and Innkeeper laws of the jurisdiction
-
Prior cash handling experience necessary
-
Ability to communicate effectively with the public and other Team Members
-
Read, write and speak English fluently
-
Computer experience required. Proficient in Opera PMS, Micros, Microsoft Office and Excel
Benefits:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
-
Multiple Tiers of Medical Coverage
-
Dental & Vision Coverage
-
24/7 Teledoc service
-
Free Maintenance Medications
-
Pet Insurance
-
Hotel Discounts
-
Tuition Reimbursement
-
Paid Time Off (vacation, sick, bereavement, and Holidays).
-
401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
