H/K/B Cosmetic Surgery has an exciting opportunity for a full-time Patient Advisor to join our upscale plastic surgery center in our new Fort Mill location!
*This location is expected to open in October 2026*
A little bit about the position:
The Patient Advisor will play a key role in the Administrative functioning of the business.
What you can expect in the role:
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Answer and respond to a high volume of patient calls
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Provide excellent customer service etiquette
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Schedule appointments and follow up visits for new and existing patients
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Utilize electronic records system to create and update patient information
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Collect basic patient information
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Monitor where and when physicians are scheduled and what procedures they perform
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Assist patients with relevant office location directions as needed
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Call patients and assist with rescheduling needs as they arise
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Take messages for office locations as needed and relay them to the appropriate location or physician
What we are looking for in a candidate:
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Plastic Surgery or Dermatology experience is a plus.
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Nextech (EMR) experience preferred.
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2 years working in a medical office environment.
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High School diploma or equivalent education.
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Equivalent combination of education and experience.
