Job Overview
We are seeking a dynamic and detail-oriented Bilingual Medical Receptionist / Office Coordinator fluent in Russian and English to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach and organizational skills will ensure smooth clinic operations, accurate documentation, and efficient patient flow. This position offers an exciting opportunity to contribute to a compassionate healthcare environment while utilizing your bilingual skills and medical administrative expertise.
Duties
- Greet patients warmly in both Russian and English, ensuring a welcoming clinic atmosphere
- Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
- Verify patient insurance coverage, including Medicare and health insurance policies, ensuring accurate billing and collections
- Manage medical records and electronic health records (EHR) with attention to confidentiality and HIPAA compliance
- Assist with medical billing processes, including CPT coding, ICD-9/10 coding, and documentation review for accuracy
- Handle phone communication with professionalism, providing clear information on appointment scheduling, follow-ups, and clinic policies
- Support clinical staff with care plan coordination, documentation review, and maintaining organized medical files
- Perform front desk duties such as checking in patients, collecting co-pays, and managing office supplies to ensure seamless daily operations
Skills
- Bilingual fluency in Russian and English with excellent verbal and written communication skills
- Strong knowledge of EMR/EHR systems including Epic, Meditech, Athenahealth, or similar platforms
- Proficiency in medical coding (CPT, ICD-9/10), medical billing, and health insurance procedures
- Familiarity with HIPAA regulations and clinical confidentiality policies to safeguard patient information
- Experience with medical office management software such as Microsoft Office Suite (Word, Excel)
- Exceptional customer service skills with the ability to handle phone etiquette professionally and efficiently
- Adept at managing medical records, electronic health records (EHR), and health information management practices
- Proven clerical experience in a healthcare setting with strong organizational skills and attention to detail
- Ability to perform 10-key typing accurately for data entry tasks
- Knowledge of Medicare processes and documentation review for compliance purposes
- Ability to multitask effectively in a fast-paced clinical environment while maintaining accuracy
Join our team to make a meaningful difference in patient care! We are committed to fostering an inclusive workplace that values your bilingual abilities and healthcare expertise. This paid position offers an engaging environment where your skills will directly impact the quality of care delivered.
Pay: $20.00 - $31.12 per hour
Work Location: In person
