Notice of Job Opening
POSITION:
105163 OPERATIONS MANAGER I (Manager of Parking & Student ID Services)
DEPARTMENT:
AXS - Auxiliary Svcs
APPLICATION CLOSING DATE:
7/6/2026
Classification Code AH75 / Slot 0000
For ALL Faculty Positions - An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment.
For Staff Positions - If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.
***International transcripts must be evaluated through World Education Services***
If you are applying for a position that requires current Licensures/Certificates- a copy must be submitted along with your on-line application. Official current licensures/certificates will be required when you begin employment.
Please feel free to submit any electronic documents with your on-line application as an attachment.
STATE SALARY RANGE:
SC Pay Band GEN08 $45,300 - $61,100 - $77,000
ANTICIPATED HIRING RANGE - MIN:
$45,300
ANTICIPATED HIRING RANGE - MAX:
$61,100
CAMPUS:
Thomas E. Barton Campus
GENERAL RESPONSIBILITIES
In this challenging role, you will be supporting the AXS - Auxiliary Svcs department at Greenville Technical College. Duties may include any or all of the following.
Plan, implement, and manage all aspects of campus parking and ID services across one or more campuses. Oversee daily operations including permit management, parking enforcement coordination, citation processing, and ID card issuance. Develop and maintain operational procedures to ensure efficiency, consistency, and service quality. Monitor program performance and implement continuous improvement initiatives.
Supervise full-time, part-time, and student staff supporting parking and ID operations. Recruit, train, schedule, and evaluate staff performance. Establish service standards and ensure consistent delivery of customer service. Foster a culture of accountability, professionalism, and continuous improvement.
Serve as the primary point of contact for parking and ID-related inquiries and concerns. Develop communication strategies to educate the campus community on policies and services. Ensure a high level of customer satisfaction through responsive and effective service delivery. Support campus events through parking coordination and visitor services.
Serve as the primary point of contact for parking and ID-related inquiries and concerns. Develop communication strategies to educate the campus community on policies and services. Ensure a high level of customer satisfaction through responsive and effective service delivery. Support campus events through parking coordination and visitor services.
Oversee parking management systems, digital permitting platforms, and ID card systems. Support implementation and optimization of technologies such as license plate recognition (LPR) and mobile payment solutions. Ensure data integrity, system security, and appropriate access controls.
Identify and implement strategies to enhance revenue while maintaining equitable access for students. Ensure proper internal controls, reconciliation processes, and compliance with college financial policies. Manage auxiliary revenue streams including parking permits, visitor parking, and ID-related fees.
Manage relationships with third-party vendors providing parking systems, ID services, and related technologies. Monitor vendor performance and ensure compliance with service level agreements (SLAs). Assist in procurement processes, including RFP development and vendor evaluation. Coordinate system upgrades, maintenance, and issue resolution. Preform other duties as assigned and as needed.
Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!
MINIMUM QUALIFICATIONS
High School diploma and experience in computer operations or a related field.
PREFERRED QUALIFICATIONS
Associate or bachelor's degree in management or related filed. Supervisory experience in a fast-paced environment. Experience of an ID and Parking Permit Office on a college campus.
Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V)
It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.
*Greenville Technical College is a tobacco-free institution*
