Easton Dermatology Associates, LLC is a practice with a high focus on patient outcome & exceptional customer service.
We are seeking a Check out Receptionist to join our team. This role is ideal for a detail-oriented professional with strong customer service skills and experience in patient check-out, payments, and scheduling. Dermatology experience is a plus, but not required.
Key Responsibilities:
- Greet and assist patients at check-out, including scheduling future appointments, updating information, and scanning necessary documents into the patient chart.
- Collect any balance due, co-pays, or in-house medications payments.
- Answer the phone when needed.
- Schedule appointments.
- Ensure appropriate paperwork is completed and scanned into patient records.
- Work on ‘to-do’ list daily.
- Be knowledgeable in Accutane (Isotretinoin) scheduling and general information.
- Basic office copying & faxing when needed.
- Generate transaction reports at the end of the day and make sure all money taken in for the day matches your report.
- File forms when necessary.
- Sweep, take out the trash, and maintain cleanliness in back waiting area.
- Take the checkout area trash out daily.
- Tidy up back patient bathrooms daily and stock with appropriate paper products.
- Help manage provider schedules and reschedule when needed.
- Enter changes in a timely fashion.
- Complete additional duties as directed to support patient care and smooth office operations.
- Multitasking is a must.
- Must have Medical office experience.
- Be a team player.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
