Typical Hours are
12am to 8am
Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Night Auditor. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring a positive experience for all. If you have excellent communication skills, strong attention to detail, and a passion for delivering outstanding customer service, we would love to hear from you.
Responsibilities:
-Assist Management with Tasks
- Greet and welcome customers with a friendly and professional demeanor
- Answer phone calls and respond to inquiries in a timely manner
- Assist customers with check-in and check-out processes
- Handle customer complaints or concerns with empathy and problem-solving skills
- Manage reservations and ensure accurate booking information
- Process payments and maintain accurate records
- Maintain cleanliness and organization at the front desk area
Skills:
- Excellent communication skills, both verbal and written
- Basic math skills for handling payments and transactions
- Multilingual abilities are a plus, especially if fluent in Spanish
- Strong phone etiquette and customer service skills
- Ability to handle difficult situations with patience and professionalism
Position Availability:
- Part Time Position -> 16 Hours
We offer competitive compensation, ongoing training opportunities, and a supportive work environment. If you are looking for a rewarding position where you can make a difference in the lives of our customers, please apply with your resume . We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
Shift availability:
- Overnight Shift (Required)
Work Location: In person
