Employee Relations Specialist
Department: Human Resources
Reports To: Vice President of Human Resources
Location: 4400 Harrisburg Blvd., Houston, TX 77011
Employment Type: Full-Time
Pursuit Center helps people with intellectual and developmental disabilities build meaningful, independent lives through employment, residential, and community-based services. Our team cares deeply about doing good work, treating people with dignity, and creating a workplace where employees feel supported, respected, and heard.
If you are an HR professional who enjoys solving problems, supporting employees, and helping leaders handle workplace concerns the right way, this role may be a strong fit. The Employee Relations Specialist serves as a trusted HR partner for employees and supervisors, with a focus on employee relations, investigations, leave administration, workers compensation, unemployment claims, policy compliance, and supervisor coaching.
In this role, you will have meaningful day-to-day impact. You will help employees navigate concerns, coach supervisors through difficult conversations, and support fair, consistent decisions across the organization.
- Serve as a trusted HR contact for employee concerns, complaints, conflicts, and workplace issues.
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Partner with supervisors and managers on attendance, conduct, performance, and workplace behavior concerns.
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Coach supervisors through counseling, corrective action, disciplinary processes, and performance improvement plans.
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Review employee relations documentation for consistency, clarity, and policy alignment.
- Conduct workplace investigations involving harassment, discrimination, misconduct, grievances, policy violations, and conflicts.
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Prepare clear investigation findings, recommendations, and related documentation.
- Serve as the primary HR contact for workers compensation claims.
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Coordinate with employees, supervisors, insurance carriers, and medical providers.
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Track work restrictions, medical updates, return-to-work plans, and related documentation.
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Assist with accident investigations and post-accident drug testing processes.
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Administer FMLA, ADA accommodations, personal leaves, and other protected leave programs.
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Other duties as assigned
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
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Three or more years of employee relations or human resources experience.
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Experience conducting investigations.
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Strong judgment, confidentiality, professionalism, and communication skills.
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Ability to coach supervisors and support fair, consistent application of policies.
- PHR, SHRM-CP, SHRM-SCP, SPHR, or comparable HR certification.
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Experience in healthcare, assisted living, nonprofit, human services, or disability services.
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Experience with workers compensation, FMLA, ADA accommodations, and leave administration
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
