o Must be at least 18 years of age
o Must have a valid SC Alcohol Server Certificate or must obtain one within 30-days
o Basic knowledge of dining room and service procedures and functions
o Basic mathematical skills
o Able to work days, nights, weekends and holidays.
o Able to understand and speak using the predominant language(s) of guests
o Able to handle money and operate a point-of-sale system
o Able to work in a standing position for long periods of time (up to 5 hours)
o Able to reach, bend, stoop and frequently lift up to 20 pounds
o Able to maneuver through the restaurant and between tables with ease
o Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds
o Must be eligible to work in the United States
o Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems.
o Collect payments from guests.
o Write down guests' food orders, memorize orders, or enter orders into the POS system for kitchen staff.
o Take food or beverage orders from guests.
o Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages in line with the restaurant's and state, local and federal regulations.
o Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.
o Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
o Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.
o Clean tables or counters after guests have finished dining.
o Prepare hot, cold, and mixed drinks for guests, and present bottles of wine.
o Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
o Stock service areas with supplies such as coffee, food, tableware, linens, etc.
o Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
o Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
o Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
o Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
o Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
o Bring wine selections to tables with appropriate glasses, and pour the wines for guests.
o Garnish and decorate dishes in preparation for serving.
o Fill salt, pepper, sugar, cream, condiment, and napkin containers.
o Provide guests with information about local areas, including giving directions.
o Attend all scheduled employee meetings, training, and offer suggestions for improvement.
o Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
