Join a rapidly growing dialysis company in the San Fernando Valley. Mission Hills Dialysis LLC has an opening for a Full-time Clinical Coordinator.
Our organization is committed to providing patient-centered care in a streamlined manner, minimizing the administrative complexities often found with larger dialysis providers. We promote a collaborative and supportive work environment while maintaining rigorous clinical standards and a strong focus on quality care. This approach ensures patient safety and delivers optimal renal treatment outcomes.
The role of Clinical Coordinator is integral to fulfilling our mission to provide an exceptional dialysis treatment experience. This position will collaborate with administrative staff, nursing professionals, certified hemodialysis technicians, physicians, the governing body, as well as patients and their families to promote effective communication and efficient workflows, thereby enhancing the quality of life for those we serve. Furthermore, we place great emphasis on patient education and customer service, expecting all team members to consistently provide compassionate, individualized, and high-quality care to every patient.
Responsibilities:
Customer Service Oversight
· Maintain the company's core values and commitment to an excellent culture.
· Ability to inspire a facility culture of compassion, awareness, and dedication to the well-being and betterment of our patients.
· Supports and encourages a robust teamwork environment.
· Communicate concisely, collaboratively, and non-defensively with colleagues and direct reports.
· Ensure that Clinical Staff coordinate and deliver efficient but safe services.
· Works directly with the Medical Director to address all clinical and operational initiatives.
· Build relationships with key customers (Kaiser, HMOs, PPOs, etc.).
Clinical Oversight
· Regulatory Oversight ensures each center maintains compliance with all State and Federal regulations, CMS Conditions for Coverage for End-Stage Renal Disease Facilities, and DHS Interpretive Guidelines.
· Fosters a culture focused on quality work, patient safety, and adherence to clinical discipline.
· Verifies that facility operations align with DHS, CMS, and facility-specific policies and procedures.
· Ensures strict adherence to physician orders, including medication prescriptions, dialysis machine setup, and related clinical directives.
· Oversee the accurate entry of patient treatment data into the EMR system daily.
· Enforces rigorous infection control protocols.
· Organizes and participates in mock surveys to maintain a safe environment for all patients.
· Collaborates directly with the clinical team to analyze clinical trends and implement actionable plans to drive ongoing quality improvement.
· Monitors adequacy of dialysis treatments by reviewing Kt/V, URR, and other performance metrics to ensure optimal patient outcomes.
· Reviews vascular access management practices, including monitoring AV fistula and graft sites, ensuring timely interventions and minimizing complications.
· Oversight of Water Treatment System and dialysis equipment and maintenance logs to confirm compliance with safety standards and manufacturer recommendations.
· Provides ongoing education and competency assessments for dialysis staff regarding updated clinical protocols and evidence-based best practices.
· Conducts thorough root cause analyses following adverse events or incidents to identify opportunities for enhanced patient safety within dialysis care.
· Coordinates interdisciplinary meetings to discuss challenging patient cases, address barriers to effective dialysis, and facilitate holistic care planning.
Administration Oversight
· Ensure that staff meetings, in-service education sessions, and team patient care planning meetings are conducted on a monthly basis.
· Attend monthly Governing Board meetings and prepare comprehensive reports as required.
· Participate in monthly QAPI meetings, ensuring timely preparation of relevant documentation.
· Maintain effective collaborative relationships with the Medical Director and physicians.
· Ensure centers consistently comply with the submission of accurate data and other required information to governing agencies (e.g., ESRD Networks) in a timely manner.
· Coordinate with staff to uphold OSHA compliance, facilitate occurrence reporting, and maintain current emergency preparedness protocols.
· Collaborate with the Bio-Med Tech to sustain a safe and sanitary facility environment, ensuring all equipment meets maintenance and operational standards.
· Conduct regular facility audits to verify clinical and quality compliance.
· Manage staff and patient scheduling.
· Monitor and assess employee performance on an ongoing basis.
· Address patient grievances by working closely with individuals to achieve a satisfactory resolution.
· Provide expertise and support to address both patient-related and administrative concerns.
Qualifications
· CA RN License
· Dialysis experience
· Data entry skills
· Catheterization
· Basic life support
· IV insertion
· EMR systems
· EHR systems
· Patient care experience
· Physiology knowledge
· Patient assessment skills
Job Type: Full-time
Pay: $85,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dialysis: 5 years (Required)
Language:
License/Certification:
- CA RN (Required)
- CPR Certification (Required)
Work Location: In person
