Rooms & Reservations Manager
1754 House | Woodbury, Connecticut
About 1754 House
1754 House is a historic boutique inn, restaurant, and event venue located in the heart of Woodbury, Connecticut. We are known for warm hospitality, exceptional food, memorable weddings and events, and creating experiences that keep guests coming back.
We're looking for a Rooms & Reservations Manager who takes pride in creating an exceptional guest experience and enjoys leading by example in a hands-on hospitality environment.
Position Summary
The Rooms & Reservations Manager is responsible for the daily operation of our lodging division, front desk, housekeeping, and restaurant host stand.
This is a hands-on management position that combines leadership with active participation. The successful candidate will oversee daily operations, support the team, and help ensure every guest experiences the warmth, organization, and attention to detail that define 1754 House.
If you enjoy creating memorable guest experiences, leading a small team, solving problems, and taking pride in "the house," we'd love to meet you.
ResponsibilitiesLodging & Reservations
- Manage room reservations through ThinkReservations.
- Review daily arrivals and departures.
- Assign guest rooms and coordinate room blocks.
- Improve guest communications and reservation accuracy.
- Monitor occupancy and reservation trends.
- Recommend opportunities to improve the guest experience.
Front Desk & Guest Services
- Lead front desk operations.
- Deliver exceptional guest check-in and check-out experiences.
- Recognize returning guests and special occasions.
- Maintain room key control and guest information.
- Ensure in-room materials remain current and well presented.
- Resolve guest concerns professionally and promptly.
Housekeeping Leadership
- Supervise the housekeeping team.
- Inspect guest rooms and public spaces.
- Ensure rooms are guest-ready each day.
- Coordinate daily room assignments.
- Maintain housekeeping standards and organization.
- Assist housekeeping when needed to support the operation.
- Manage linen inventory and prepare weekly linen orders.
Restaurant Host Stand
- Oversee restaurant reservations.
- Maintain the online reservation platform.
- Support the online ordering system.
- Coordinate reservation flow with the restaurant team.
- Help create a smooth and welcoming dining experience.
What We're Looking For
The ideal candidate is someone who:
- Has previous hospitality, hotel, restaurant, or guest service experience.
- Enjoys leading and supporting a small team.
- Is highly organized and detail-oriented.
- Communicates professionally and confidently.
- Is comfortable working in a fast-paced environment.
- Takes initiative and enjoys solving problems.
- Is willing to roll up their sleeves and help wherever needed.
- Takes genuine pride in creating memorable guest experiences.
Experience with hotel reservation systems is helpful but not required. We are happy to train the right individual.
Schedule
- Full-Time
- Thursday through Monday
- Weekends required
- Schedule varies based on occupancy, reservations, and events
Compensation & Benefits
- $24.00–$29.00 per hour, based on experience
- Paid vacation
- Employee dining discount
- Leadership development opportunities
- Opportunity to grow with one of Connecticut's premier boutique hospitality properties
Why Join 1754 House?
We're not looking for someone to simply manage reservations or supervise housekeeping. We're looking for someone who will help care for the house, support the team, and create memorable experiences for every guest who walks through our doors.
If you're passionate about hospitality and looking for a long-term leadership opportunity in a unique boutique inn and restaurant, we'd love to hear from you.
Pay: $24.00 - $29.00 per hour
Benefits:
Work Location: In person
