Director of Supply Chain Solutions (ONSITE)
Relay Resources – Portland, OR
Motus Recruiting and Staffing is proud to partner with Relay Resources in its search for a Director of Supply Chain Solutions.
Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.
OVERVIEW OF THE DIRECTOR OF SUPPLY CHAIN SOLUTIONS
Relay Resources is seeking a strategic, business-minded Director of Supply Chain Solutions to lead the operational and financial performance of its growing social enterprise. This newly created role will drive scalability, efficiency, profitability, and sustainable growth while advancing Relay’s mission of creating meaningful employment opportunities for people with disabilities.
This is more than a traditional supply chain leadership role. The Director will take an enterprise-level view of operations, contracts, capacity, staffing, pricing, profitability, and customer opportunities, determining which work aligns with Relay’s capabilities and long-term strategy. The ideal leader will bring strong operational expertise with a commercial and financial mindset and a proven ability to optimize and scale complex operations.
The Director will oversee approximately 50 employees and four direct reports, partnering closely with Sales, Contracts, Finance, Disability Inclusion, IT, and Operations/Production. The role will strengthen processes and performance while positioning Supply Chain Solutions for larger, longer-term, and more sustainable federal and commercial opportunities.
A key priority is balancing business performance with social impact—building a financially sustainable operation while maintaining Relay’s commitment to inclusive employment. The Director will build upon the strong operational foundation established by the current Production Manager and team, bringing a more strategic, enterprise-level perspective to the function.
The Director will ultimately be accountable for the operational and financial performance of Supply Chain Solutions and for building the strategy, infrastructure, and partnerships needed to support sustainable growth.
- Job Location: Portland, OR
- DIRECT HIRE!
- Salary: $127k – 165k base (DOE)
ESSENTIAL FUNCTIONS:
- Lead Supply Chain Solutions’ daily operations and strategic direction, aligning performance with financial and inclusion goals.
- Optimize logistics, distribution, transportation, capacity, staffing, productivity, quality, and costs.
- Establish and monitor KPIs, dashboards, and operational performance.
- Standardize scalable processes, SOPs, and workflows.
- Lead continuous improvement, cost reduction, quality, and productivity initiatives.
- Manage the department budget, inventory, and operational controls; ensure policy and regulatory compliance.
Business, Contract & Financial Management
- Evaluate projects and contracts for profitability, feasibility, capacity, and long-term sustainability.
- Partner with Sales to pursue opportunities aligned with capabilities, workforce, and growth strategy.
- Shift the business toward larger, recurring, and sustainable contracts that strengthen revenue and margins.
- Partner with Finance and Contracts on pricing, proposals, invoicing, margins, and contract profitability.
- Serve as the Supply Chain Solutions subject matter expert for bids, proposals, and contract revisions.
- Lead customer onboarding from contract award through implementation and operational readiness.
- Strengthen customer relationships and identify opportunities for growth and revenue optimization.
Team & Disability-Inclusive Leadership
- Lead and develop supervisors, team leads, trainers, and support staff to drive performance and engagement.
- Oversee hiring, training, development, and performance management across the department.
- Foster a supportive, inclusive, and strength-based culture aligned with Relay’s mission and values.
- Integrate disability inclusion into staffing, training, operations, accommodations, and employee support.
- Partner with Disability Inclusion to ensure employees have the tools and resources needed to succeed.
- Coach and mentor leaders while modeling Relay’s values and leadership expectations.
Cross-Functional & Customer Partnership
- Partner with Sales, Contracts, Finance, IT, Disability Inclusion, and Operations/Production to drive business performance and growth.
- Develop operational plans and scope-of-service proposals for new opportunities.
- Identify improvements to contracts, service delivery, pricing, and profitability.
- Maintain strong customer and internal stakeholder relationships.
- Communicate key operational, financial, customer, and staffing updates to leadership.
Continuous Improvement
- Drive ongoing improvements in processes, systems, service delivery, scalability, quality, and financial performance.
- Perform other duties as needed to support Supply Chain Solutions and Relay Resources.
REQUIRED QUALIFICATIONS
- 10+ years of progressive operations leadership in supply chain, production, warehousing, logistics, fulfillment, manufacturing, or related environments, with demonstrated success scaling and optimizing operations.
- Commercial and business acumen, including experience evaluating projects/contracts for scope, capacity, profitability, feasibility, and sustainability; $50K+ engagements preferred.
- Proven expertise in process improvement and operational excellence, including Lean, Six Sigma, ISO, or similar methodologies.
- Experience managing complex, recurring, or project-based contracts, ideally in federal/GSA, B2B fulfillment, packaging, manufacturing, automotive supply chain, or large-scale logistics.
- Strong cross-functional partnership with Sales, Finance, Contracts, customers, and internal stakeholders to drive growth, pricing, operational efficiency, and profitability.
- Inclusive, mission-driven leadership with a commitment to meaningful employment for people with disabilities and experience working with diverse teams.
- Strong communication, analytical, organizational, and decision-making skills with the ability to manage competing priorities.
- Proficiency with Microsoft Office Suite; ability to travel to customer sites with reliable transportation.
- Ability to maintain confidentiality and successfully complete required background screening.
PREFERRED QUALIFICATIONS
- Bachelor’s degree in Business, Supply Chain, Logistics, Operations, or related field; advanced degree or equivalent experience a plus.
- Lean Six Sigma/Six Sigma Black Belt certification.
- ISO 9000 experience, particularly in production or administrative environments.
- Federal/GSA contracting experience.
- Background in supply chain, production, fulfillment, packaging, manufacturing, or logistics operations.
ABOUT RELAY RESOURCES
Our mission is to cultivate meaningful work for people with disabilities. Relay Resources is committed to doing things differently in order to make a difference. We don’t just place people in jobs, we partner with our customers to identify business needs and create customized solutions. We engage with a community of willing and able workers who have faced challenges to steady employment and help them to lead more fulfilling and independent lives through training, jobs, and housing.
Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.
Relay Core Competencies
Focus on Strengths
Prioritize Informed Action
Communicate Clearly
Champion Disability Inclusion
Build Supportive Relationships
Because success isn’t just about putting people to work.
It’s about all of us. Working. Together. About Motus Recruiting and Staffing, Inc.
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who recognize the importance of representation and actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about whom they hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.
PG/BH 14291Job ID: 14291
Pay: $127,000.00 - $165,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have expertise in process improvement and operational excellence, including Lean, Six Sigma, ISO, or similar methodologies?
- Do you have experience managing complex, recurring, or project-based contracts, ideally in federal/GSA, B2B fulfillment, packaging, manufacturing, automotive supply chain, or large-scale logistics?
- Do you have the ability to travel to customer sites with reliable transportation?
Experience:
- operations leadership (supply chain/production/warehousing): 10 years (Preferred)
- Microsoft Office: 1 year (Preferred)
Work Location: In person
