Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. This vital role combines exceptional customer service with efficient administrative support, ensuring smooth daily operations at the front desk. As a Front Desk Agent, you will manage client interactions, handle multi-line phone systems, and coordinate office tasks with professionalism and enthusiasm. Your proactive approach and organizational skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management and customer support expertise in a fast-paced environment.
Duties
- Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
- Manage multi-line phone systems with professionalism, answering inquiries and routing calls efficiently.
- Handle data entry tasks using spreadsheets, word processing, and productivity software like Microsoft Office and Google Workspace.
- Maintain organized filing systems, manage calendars, and coordinate appointments or meetings for staff or clients.
- Assist with clerical duties such as proofreading documents, managing correspondence, and preparing reports.
- Support office management activities including inventory tracking, bookkeeping using QuickBooks, and general administrative tasks.
- Provide excellent customer service by addressing client questions promptly and maintaining clear communication channels.
Experience
- Prior experience in office administration or front desk reception is highly preferred.
- Proficiency with Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools.
- Strong computer literacy with technical proficiency in office management software such as QuickBooks.
- Excellent organizational skills with the ability to multitask effectively in a busy environment.
- Bilingual abilities are a plus to support diverse client needs and enhance communication.
- Previous experience in medical or dental receptionist roles is advantageous but not required.
- Demonstrated customer service skills with a professional phone etiquette and strong organizational abilities.
- Marriott or Hilton expierence is highly preferred.
Join us to be part of a vibrant team where your organizational talents and friendly demeanor will make a meaningful difference every day!
Pay: $17.00 - $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
