Motor Vehicle Branch Supervisor (Brighton Location)-160835

Adams County Colorado -
Brighton, CO

Apply Now

Job Details

Full-time
$61,521.12 - $86,129.56 a year
5 days ago

Benefits

Tuition reimbursement
Vision insurance
Life insurance

Qualifications

Microsoft Word
Customer communication
Microsoft Outlook
Microsoft Teams

Full Job Description

What Success Looks Like In This Job

The Clerk & Recorder’s Office exists to support and educate our community through prioritizing trust, inclusion, accuracy, and continuous improvement.

The Motor Vehicle Supervisor assists the Motor Vehicle Branch Manager with the daily operations of their assigned branch office. They are responsible for assisting with the direct customer service and fulfillment of all Motor Vehicle transactions processed at their branch. Ensures compliance and professionally communicates and trains applicable statutes, rules, regulations, and procedures and recommends solutions. Oversees Motor Vehicle revenue collected in the branch office in accordance with state statutes, rules, and regulations and local tax jurisdictions. This is a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. This position requires a curious mindset for continuous strategic actions to keep employees motivated, focused, and fully productive for the benefit of the organization and the public.

The hiring range for this position is $61,521.12 - $70,749.28. The full range for this position is $61,521.12 - $86,129.56

Examples of Duties for Success

Performs duties of the Motor Vehicle Branch Manager, as necessary.
Must be proficient in all aspects of the Motor Vehicle Department, including, the Colorado Driver License Record Identification and Vehicle Enterprise System (DRIVES) and the Microsoft platform such as Word, Excel, Outlook, and Teams.
Proficient with all Motor Vehicle Technician positions including the Lead Technician.
Works in partnership with other divisions, departments, and business partners in delivering effective and innovative services.
Assist with leading a team, using strong collaboration and communication skills to reach strategic, operational, and performance goals.
Work collaboratively to provide knowledge of State statutes, rules, regulations, County and State procedures, policies, and forms applicable to the operations of the Motor Vehicle Department in order to direct and guide the staff and the public.
Aid in the department’s recruitment, hiring, and retention.
Committed to the department’s growth and innovation by setting performance standards, and objectives, and executing a timely follow-through to achieve peak performance.
Uses effective communication skills to advocate, coach, lead, listen, and successfully present information.
Support continuous, personal, professional, and organizational improvement.
Maintains the physical, emotional, and environmental safety of the office.
Provides consistent and unbiased treatment to all that are interacted with.
Assist with managing and overseeing transaction cash handling and statutory fee collection or apply regulatory exemptions while ensuring daily balancing and reconciliation for the entire branch office. Ensure employees stay within the department’s policy and assist with enforcing the Adams County Clerk and Recorder Cash Handling Policy and taking disciplinary action when necessary.
Examine, analyze, and train the compliance of legal documents for statutory and department compliance.
Ensure confidentiality of personally identifiable information (PII) in accordance with the Driver’s Privacy Protection Act of 1993 (DPPA).
Ensure the accuracy, availability, and security of the office inventory.
Interpret and ensure compliance with Colorado, national and international laws that govern vehicle titling and registration processes.
Responsible to assist with the oversight of all payroll, timekeeping, and leave within the branch office. Ensure employee absences stay within the department policy and enforcing such policies as appropriate.
Assist with fostering a positive work culture and influence the overall direction of the branch office in alignment with the county Norms, Values, Cultural Competencies, and the Clerk and Recorder’s Purpose Statement.
Ability to exercise a high degree of interpersonal skills to influence persons at all levels.
Directs, Motivates, delegates, and empowers staff in the successful performance of their tasks and responsibilities while also encouraging innovation.
Coordinate with appropriate leadership to prioritize staffing coverage and delegate department workload.
Assist with determining the appropriate course of action to ensure service levels are within the office average.
Performs other related duties and responsibilities as required.
Exercises direct supervisor over assigned staff.

Qualifications for Success

Demonstrates Adams County Norms and Values while facilitating discussions and resolutions of opportunities.
Practices a positive mindset by promoting the inclusion of others’ opinions and perspectives.
Demonstrates accountability and reliability by following through and accepting responsibility.
Demonstrates emotional intelligence.
Promotes a positive work environment by facilitating discussions and resolutions of opportunities.
Strong analytical and problem-solving abilities.
Communicates and demonstrates the Clerk and Recorder’s purpose, needs, and requirements in all interactions.
Demonstrate the importance of diversity, equality, and inclusivity (DE&I) within the team, section, division, department, and county.
Ability to maintain composure in times of professional and personal stress.
Self-motivated and organized, ability to prioritize and execute tasks with limited supervision.
Works closely with department leadership to achieve the Clerk and Recorder’s Purpose Statement while implementing the organizational vision, goals, and objectives.

More Qualifications for Success

Experience

Minimum of three (3) years experience in a Motor Vehicle department.
Colorado Department of Revenue or Colorado County Clerk Motor Vehicle experience preferred.
Supervisory experience is preferred.

Other

Must pass a criminal background check.
Obtain sworn agent status conveyed by CRS 42-1-210
Must pass pre-employment assessments
Must comply and maintain a yearly Drivers Privacy Protection Act (DPPA) training certification
Must comply and maintain a yearly cyber network security training certification
A MVR Background check will be run before hiring in the event that you may have to drive a county vehicle

Essential duties require the following physical abilities and work environment

Work is performed primarily in an office environment. The work atmosphere may be noisy and hectic due to contact with the general public and on the telephone.
Must be able to lift a minimum of 25 pounds.

Location: Ability to work at various branch offices throughout the County.

Adams County and the 17th Judicial District Attorney's Office complies with Colorado’s Job Application Fairness Act (“JAFA”). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant’s age, date of birth, or dates or attendance or graduation.

Apply Now

What Success Looks Like In This Job

Examples of Duties for Success

Qualifications for Success

More Qualifications for Success

Job Seeker Tools

Employer Tools

Browse

Stay Connected