Volvo Cars, a part of MileOne Autogroup, is dedicated to providing a world-class customer experience while delivering excellence in vehicle service. We pride ourselves on our professional, supportive, and growth-oriented environment. Join our team and be part of a dealership that values skill, leadership, and career development.
Position Overview:
We are seeking an Automotive Assistant Service Manager to support our Service Manager in overseeing the daily operations of our Volvo service department. The ideal candidate is organized, customer-focused, and has a proven track record of leading a high-performing team.
Responsibilities:
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Assist in managing daily service operations to ensure efficiency and customer satisfaction
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Support and coach service advisors and technicians to achieve department goals
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Monitor workflow, productivity, and service quality
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Ensure compliance with Volvo service standards and MileOne policies
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Communicate effectively with customers regarding service updates and concerns
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Assist in parts and inventory management as needed
Qualifications:
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2-3 years service experience
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Strong leadership and team management skills
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Excellent communication and customer service skills
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Knowledge of dealership operations, service processes, and warranty procedures
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Ability to work in a fast-paced, dynamic environment
Why MileOne Autogroup:
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Competitive salary with performance-based incentives
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Salary Range: $80,000-100,000
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Comprehensive benefits package including health, dental, vision, and 401(k)
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Paid time off and holidays
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Training, mentorship, and opportunities for career growth
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Supportive and team-oriented work environment
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
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Service
Salary Range
$80,000 - $100,000
Herb Gordon Volvo Cars Silver Spring
Post Internally and Externally
Zip Code
20904
