This position will work with dairy farm customers to service equipment, install equipment, provide emergency service and preventative maintenance.
Essential Duties and Responsibilities
- Assess, troubleshoot, and repair or install dairy milking and refrigeration equipment to the customer’s satisfaction.
- Responsible for making all assigned service calls in a professional and responsible manner.
- Examine complaints, identify solutions, suggest improved methods and techniques, and recommend system improvements to customers.
- Troubleshoot milking systems and test systems to NMC standards and perform milking time/system checks.
- Responsible for waste handling product installation and service when directed
- Complete all necessary paperwork daily
- Follow all company safety policies, procedures, and protocols
- Maintain MLS tools and equipment in good working condition and provide own hand tools.
- Attend equipment technical training schools and other educational training sessions as requested.
- Perform other duties as assigned
Qualifications
- Work on-call on a rotating basis with other service technicians to cover evenings and weekends on a rotating basis with other service technicians.
- Quality and customer focused
- Have a positive attitude and be reliable and responsible.
- Understand refrigeration, dairy milking equipment operation, installation, and repair
- Able to use common repair tools and techniques.
- Understand specialty tools and equipment necessary for troubleshooting and repairing dairy milking equipment
- Able to operate a forklift. Training on MLS forklift is required
- Valid driver’s license
Education
- Education: Bachelor’s or associate degree with dairy or mechanical emphasis, preferred
- Refrigeration maintenance, preferred
- Electrical experience, a plus
- Excellent written, verbal and Microsoft Office skills
Health Insurance
Dental Insurance
Vision Insurance
401K & matching
Holiday Pay
Paid Time Off
Life Insurance
Aflac
