Job Overview
We are seeking a dedicated and highly organized Clinical Office Manager to help lead the administrative and operational functions of a boutique psychiatric practice.
This pivotal role combines clinical duties, clinical oversight with office management expertise, ensuring seamless day-to-day operations, compliance with healthcare regulations, and exceptional patient service. The ideal candidate will bring a proactive approach and extensive experience in medical office management to foster a productive and compliant clinical environment. This position offers an exciting opportunity to contribute to high-quality patient care in a friendly office setting.
Responsibilities
- Oversee daily clinical operations, including patient scheduling, medical records management, and billing processes using EMR/EHR.
- Prior authorizations and insurance approvals
- Manage incoming patient referrals
- Schedule patients and manage Spravato treatments in clinic and comply with all regulatory data requirements for Spravato.
- Supervise other clinical team members, ensuring optimal team performance and adherence to healthcare practice standards.
- Manage fiscal responsibilities such as financial management and bill paying, medical billing, and resource allocation to maintain practice profitability.
- Ensure compliance with health regulation policies including HIPAA, JCAHO standards, and state/federal healthcare regulations through continuous monitoring and staff training.
- Coordinate human resources functions like hiring, training, performance evaluations, and managing staff schedules to support a productive work environment.
- Maintain high standards of customer service by addressing patient concerns promptly and ensuring a positive experience on the phone and in person.
- Oversee medical records and documentation accuracy while safeguarding patient confidentiality in accordance with HIPAA guidelines.
Qualifications
- Proven experience in medical office management or healthcare practice management within a clinical setting and basic medical assistant knowledge, i.e. taking patient vitals.
- Extensive knowledge of EMR/EHR systems and proficiency in Microsoft Office Suite is essential as well as Quickbooks.
- Familiarity with healthcare regulation policies such as HIPAA and JCAHO accreditation standards.
- Prior experience with fiscal management including budgeting, financial reporting, and medical billing processes as well as ability to do prior authorizations, and work with insurance companies and pharmacies.
- Background in behavioral health or medical office
- Excellent managerial communication skills combined with strong customer service orientation.
Join our team in a small psychiatry practice where your expertise will directly impact patient outcomes and operational excellence! We value employees who thrive on managing office and patient care effectively while ensuring compliance and delivering outstanding care!
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- business/billing/medical insurance experience
Experience:
- Clinic: 3 years (Preferred)
Work Location: In person
