The Room Attendant is responsible for cleaning and supplying all assigned guest rooms/suites according to the standards established by the hotel.
Essential Job Responsibilities:
- Cleans assigned rooms/suites daily according to company standards, including vacuuming, sweeping and mopping floors; dusting, brushing, polishing and vacuuming furniture; dusting and cleaning room decorations, appliances and structural surfaces; cleaning showers, tubs, sinks and bathrooms items; making beds, removes used and replaces guest room amenities as necessary, etc.
- Provides information to guests about hotel services, facilities and other available amenities in a courteous, accurate manner.
Reports all room maintenance items to supervisor.
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Other Duties:
- Responds promptly and follows through on guest requests and complaints in effective and friendly manner.
- Maintains and controls proper usage of cleaning supplies and equipment.
- Reports and turns in all lost and found items to supervisor.
- Communicates all cleaned rooms/suites to the inspector or supervisor.
Maintains linen closets and housekeeping cart in a clean and organized manner and property stocked.
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Education and/or Experience:
High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.
