Job Summary
Growing, privately owned office technology company in Troy, Mi. is seeking a part-time Office Administrator Assistant. This candidate should be punctual, detail-oriented, organized, motivated, dependable and possess a fresh, new attitude while multi-tasking in a faster pace office environment. The ability to connect, skillfully communicate and deal effectively with a variety of customers, personalities and situations requiring tact, judgment and poise is a must. This is a perfect position for someone who enjoys a great work atmosphere where everybody gets along and supports each other and there is a potential for it to transition into a full-time position.
We are seeking a highly organized and proactive Office Administrative Assistant to join our dynamic team. This role is essential in ensuring the smooth operation of daily office functions, providing exceptional support to staff and clients alike. The ideal candidate will possess strong clerical and administrative skills, demonstrate excellent customer service, and be adept at managing multiple responsibilities efficiently. This position offers an opportunity to contribute to a professional environment where attention to detail and organizational excellence are highly valued.
Job Description:
This individual will work closely with the Office Manager/Service Manager, and Director of Sales. The candidate will answer the telephone and direct calls to the appropriate department/person and will be trained to assist the service and supply needs of our customers in a swift and professional manner. This person should be proficient in data entry with multiple software systems.
Duties
· College degree preferred or equivalent experience.
· Overseeing account receivables and company collections.
· Close-out existing files for new sales orders.
· Excellent customer service, with a professional attitude and appearance are a must.
· Ability to keep a clean and organized work environment is a must.
· Focus on attention to detail.
· Answer, screen, and forward incoming phone calls.
· Ability to handle and deescalate customer concerns and complaints in a professional manner.
· Ability to learn different industry based softwares.
· Handle requests for information and data to include data entry into MS Word and Excel documents.
· Proficiency of all administrative procedures and systems.
· Provide basic and accurate information in-person and via phone/email.
· Receive, sort and distribute daily mail/deliveries/packages.
· Flexible part time hours with the ability to grow into full time.
Skills
- Proven experience in office management, clerical work, or administrative roles with a focus on customer service.
- Exceptional phone etiquette and communication skills for professional interaction with clients and team members.
- Ability to multitask efficiently while maintaining attention to detail; proficiency in typing quickly and accurately.
- Demonstrated ability to support office operations through strong organizational skills and time management. This position is an excellent opportunity for individuals seeking a fulfilling role that combines administrative expertise with customer support. We welcome candidates who are dedicated to maintaining high standards of professionalism while contributing positively to our team environment.
Pay: $17.00 - $18.00 per hour
Benefits:
Work Location: In person