Job Summary
We are seeking a dynamic Shared Services Leader to build scale and oversee our end-to-end transactional accounting functions, including revenue operations, billing, collections, and accounts payable. This role will drive process standardization, operational efficiency, and internal controls while delivering high-quality service to internal and external stakeholders.
Duties and Responsibilities
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Lead and manage shared services functions including revenue accounting support, billing, collections, and accounts payable.
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Ensure accurate and timely invoicing, cash application, collections, vendor management and payments, and month end reconciliations
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Oversee month-end close activities related to AR, revenue, and AP
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Monitor key KPIs (DSO, billing accuracy, cash application timings, invoice cycle times, response to customers, write-off bad debt, number of credit notes etc.) and drive performance improvements
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Design, standardize, and continuously improve end-to-end processes across order-to-cash and procure-to-pay
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Identify automation opportunities and lead system implementations or enhancements
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Build out best in class procedures and accounting policies that align with the business (revenue recognition standards, regulatory requirements, etc.)
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Build in internal controls and support audit activities
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Partner with technical accounting on revenue-related matters as needed
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Collaborate with FP&A, sales ops, and procurement to resolve issues and improve cross-functional workflows
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Act as a key escalation point for complex billing, collections, or vendor issues
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Provide insights and reporting to senior leadership
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Build, develop, and mentor a high-performing shared services team
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Establish clear roles, responsibilities, and performance expectations
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Foster a service-oriented, accountable, and collaborative culture
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Perform other duties as assigned
Education and Experience:
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Bachelor’s degree in Accounting, Finance, or related field (CPA preferred)
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10+ years of progressive accounting experience, including leadership of shared services or transactional teams
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Experience with ERP systems and process automation / integration
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Experience in a scaling organizations
Knowledge, Skills and Abilities:
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Strong knowledge of revenue processes, billing, collections, and accounts payable
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Proven track record of process improvement and transformation initiatives
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Excellent leadership, communication, and stakeholder management skills
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Data-driven mindset with strong analytical capabilities
Work Environment:
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Office setting with a moderate noise level.
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The employee will work at an individual workstation, using a telephone and computer.
Physical Demands:
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Must be able to remain seated for extended periods.
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Regular use of a computer and other office machinery, such as printers and copy machines.
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Occasional movement around the office.
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Frequent communication via telephone.
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
