Volunteer Services Assistant - Volunteer Service * Days ( 8 AM - 4:30 PM) - 24hrs/wk
Requisition #: req12359
Shift: Days
FTE status: 0.6
On-call: No
Weekends: No
General Purpose of Job:
Under limited direction, the Volunteer Services Assistant will assist with the day-to-day operations of the Volunteer Services department.
Education:
- Associate degree in business, communications or related field or an equivalent level education and experience. OR a High School Diploma/GED and a minimum of 2-3 years of related experience
License / Certification / Registration:
Experience:
- Office experience with a focus in project coordination, data collection and/or event facilitation preferred.
Skills & Abilities:
- Strong project management skills with attention to detail and accuracy are essential.
- Demonstrated written, verbal and interpersonal communication skills.
- Takes initiative to complete work under limited supervision in a small office environment.
- Works effectively and efficiently under tight deadlines, high volumes while managing multiple projects
- Demonstrated ability to work effectively as a team member.
- Ability to read, analyze and interpret the most complex documents.
- Ability to respond effectively to the sensitive inquiries or complaints.
- Comfortable and competent in making presentations to groups.
- Handles information of highly sensitive and confidential nature.
Essential Duties:
- Collaborates with Marketing, providing key event details, pictures and other visuals for social media as needed.
- Address community inquiries and questions via Email and Phone
- Maintain the volunteer personnel files (hard copies and computer programs)
- Develop and maintain Volunteer Services database to track demographics, service hours, immunizations, mandatories, etc…
- Assist with intake of new volunteers and students
- Perform a variety of clerical tasks involving reports, forms, documents, newsletters and correspondence.
- Help coordinate special projects.
- Assist with the placement of job shadows.
- Assist with Gift Shop and Guest Services on an as needed basis to ensure smooth operations.
- Attend department meetings with the Gift Shop and Guest Services’ teams.
- Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.
