Assistant Manager – Auntie Anne’s & Jamba
Part Leader, Part Coach, All About Pretzels & Smoothies
If you’re ready to step up, lead shifts, and make every day run smoother than a perfectly blended smoothie, you might be our next Assistant Manager. You’ll help keep the shop humming, the team motivated, and the guests smiling — while still jumping in to make the magic happen yourself.
What You’ll Do
- Lead daily operations to deliver top-notch guest experiences and high-quality food, every time.
- Oversee service speed, product quality, and cleanliness across all areas.
- Support sales-driving initiatives — promotions, new products, and loyalty programs.
- Manage FOH & BOH operations, including scheduling and labor control.
- Ensure smooth order fulfillment across dine-in, to-go, online, curbside, and delivery.
- Keep the dining room, prep areas, and storage up to health and safety standards.
- Complete daily paperwork accurately and on time.
- Enforce and model cash-handling procedures.
- Assist in hiring, training, and developing team members — keeping morale high and turnover low.
- Build a positive, team-focused atmosphere where everyone feels respected and valued.
- Step in as acting manager when needed, keeping everything on track.
What We’re Looking For
- Leadership skills with a guest-first mindset.
- Ability to balance people, product, and profitability.
- Experience in food service or retail leadership is a plus.
- Strong multitasking and problem-solving abilities.
- Dependable, adaptable, and ready to set the tone for the team.
Perks
- Flexible scheduling (part-time or full-time).
- Employee discounts (pretzels + smoothies = happiness).
- A fast-paced, fun environment where your leadership makes a real impact.
Bring your drive, your leadership, and your love of great food — we’ll bring the cinnamon sugar, the fruit puree, and the team that makes it all happen.
