Overview
Join our vibrant wellness team as a Spa Receptionist, where your energetic and welcoming presence will set the tone for an exceptional guest experience. In this role, you will be the first point of contact for clients, managing appointments, answering inquiries, and ensuring smooth daily operations at the front desk. Your organizational skills and positive attitude will help create a relaxing environment that encourages clients to return time and again.
Duties
- Greet clients warmly upon arrival and provide excellent customer service throughout their visit
- Manage appointment scheduling using Microsoft Office tools and specialized booking software
- Answer multi-line phone systems promptly, professionally, and with proper phone etiquette
- Handle client inquiries via phone, email, or in person, providing detailed information about services and promotions
- Maintain accurate records of client information, appointments, and payments through organized filing systems
- Support office management tasks such as calendar management
- Assist with administrative duties including typing correspondence, managing client communication, and supporting daily office operations
Qualifications
- Excellent clerical skills including typing, proofreading, filing, and organization skills
- Exceptional customer service skills with a friendly demeanor and professional phone reception etiquette
- Ability to handle multi-line phone systems efficiently while maintaining composure under pressure
- Prior experience in administrative support or personal assistant roles is advantageous
- Strong organizational skills with effective time management to prioritize tasks seamlessly
Join us to bring your enthusiasm and expertise into a role that celebrates wellness and customer care! We are committed to fostering a supportive environment where your skills shine and your contributions make a difference.
Pay: $15.00 - $17.00 per hour
Work Location: In person
