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High volume restaurant in one of New York's most affluent neighborhoods. High check average, can average $1,200.00 gross per week. Statement of Purpose:
The Server Assistant's priorities and responsibilities are to exceed our guest's expectations by providing them with the highest level of consistent, professional and courteous service.
Primary Duties:-
To uphold The Mark by Jean-Georges Values and Mission Statement while performing positional responsibilities.
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To adhere to company policies and procedures, as stated in the company Handbook.
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To provide the highest quality service to guests at all times, by instilling the Jean-Georges philosophy "The client is king".
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To treat every guest, employee and vendor with respect and dignity.
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To report to work on time and in proper uniform, always punching in and out as required of all employees.
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To promote teamwork within the restaurant, creating a positive work environment.
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To properly execute all necessary steps of service.
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Ensure the highest levels of cleanliness and organization throughout the restaurant at all times.
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To provide exemplary service to all guests by applying knowledge of service and the food and beverage menus.
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Attend Pre-Shift Daily
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Perform other job related activities as required or assigned by the supervisor.
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Complete a positional training program with validation measures throughout.
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Check identification of all guest's under age of 30.
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Maintain accurate financial records of the shift, including all discounts and comps
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Respond positively to any guest's requests.
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To be present and participate in all monthly training seminars
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To execute daily side work with enthusiasm and motivation.
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To check with customers to ensure that they are enjoying their experience and meals.
Requirements:-
Proficient in all aspects of fine dining service
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Knowledge of food and beverage as well as a passion to cultivate this skill.
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May be required to lift up to 30 lbs. occasionally
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Possess a proven track record for guest satisfaction
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Displays a confident and professional appearance and meets company grooming standards.
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A team player that understands vision of short and long term goals and has an ability to multitask.
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Attention to detail and ability to meet deadlines.
Education and Experience:-
High School diploma
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Two years prior front of the house experience in a high volume, upscale dining establishment.
Other:
May be required to lift up to 30 lbs. occasionally. Available to work late nights, holidays and long days as necessary.
More detail about The Mark Restaurant by Jean-Georges part of Restaurants by Jean-Georges
