The Assistant Director of Operations helps build a restaurant known for strong leaders, operational excellence, and remarkable guest experiences. This role partners closely with the Operations Director and Operator to develop people, strengthen systems, and ensure the restaurant runs at a high level every day.
This is a hands-on leadership role for someone who wants to grow into higher-level restaurant leadership and take ownership of real responsibility.
You will lead from the front and set the standard for the team.
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Lead shifts and remain actively involved in daily execution
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Strengthen kitchen systems, efficiency, and organization
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Ensure proper staffing and deployment
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Oversee cleanliness, facilities, and equipment care
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Support execution of catering and high-volume production
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Maintain high standards for food safety and quality
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Hold teams accountable to labor and food cost systems
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Identify and solve operational problems
You will lead from the front and set the tone for the team.
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Help hire, onboard, and train team members and leaders
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Coach and develop shift leaders
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Build accountability and ownership within the team
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Provide clear feedback and direction
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Strengthen culture and communication
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Help grow future leaders
You will be measured by the strength of the leaders around you.
We are building a team that:
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Takes ownership
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Solves problems
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Serves others
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Pursues excellence
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Leads with humility
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Works hard and works smart
This role requires someone who sets the standard daily.
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Wants to grow into Director-level leadership
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Thrives in fast-paced environments
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Has high standards and strong work ethic
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Enjoys coaching and developing others
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Takes initiative without being asked
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Is willing to do any task necessary
This is not a sit-back leadership role.
You will work in the operation and lead by example.
Pay: $22–30/hour based on experience
Hours: Full-time (45–50 hours/week)
Bonus: Performance-based bonus available
Schedule: Evenings and Saturdays required; Sundays off
Growth: Clear pathway for increased leadership responsibility
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Minimum 18+ years old
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2+ years restaurant leadership experience
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Strong operational understanding
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Ability to lead shifts and coach others
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Availability for opening and closing shifts
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Minimum 40 hours per week
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Ability to perform all operational tasks
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Strong communication and organization
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Desire to grow into higher leadership
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**Chick-fil-A experience is a plus but not required.
About Chick-fil-A
Chick-fil-A is a purpose-driven restaurant company known for its commitment to hospitality, operational excellence, and developing leaders. Since opening its first restaurant in 1967, Chick-fil-A has grown to thousands of locations across the United States and Canada, consistently recognized for industry-leading customer experience, food safety standards, and team member development. Each restaurant is locally owned and operated by an independent Operator who is deeply invested in their team, guests, and community. Chick-fil-A restaurants are closed on Sundays to provide a day of rest for team members and to support a healthy work-life rhythm.
About Chick-fil-A Providence Delivery
Chick-fil-A Providence Delivery is a fast-paced, delivery-focused restaurant located in Providence, Rhode Island, serving guests and community across the greater Providence area. Our team is committed to operational excellence, strong leadership development, and creating “Ambassadors and Raving Fans” through remarkable food and service. We emphasize ownership, accountability, and growth, and we invest heavily in developing our leaders and team members for long-term success. This restaurant offers a unique opportunity to help build systems, strengthen culture, and grow alongside a leadership team focused on high standards, teamwork, and continuous improvement.
