The Law Office of Jacob K. Kashani is a fast-paced consumer rights and lemon law litigation firm seeking a highly organized and detail-oriented Case Manager to join our team. The ideal candidate is proactive, able to manage a high-volume caseload, and comfortable communicating with clients throughout the life of their case.
Responsibilities
- Serve as the primary point of contact for clients from intake through resolution.
- Maintain regular communication with clients regarding case status and updates.
- Gather and organize client documents, including purchase contracts, repair orders, warranties, and correspondence.
- Request and follow up on missing documents from clients.
- Open new files and ensure all case information is accurately entered into the case management system.
- Review incoming mail, emails, and documents and route them appropriately.
- Coordinate vehicle inspections, depositions, mediations, and other case-related appointments.
- Assist attorneys and paralegals with obtaining information necessary for litigation.
- Maintain accurate case notes and document all client communications.
- Monitor case progress and ensure deadlines and follow-up tasks are completed timely.
- Prepare and send routine correspondence to clients.
- Work closely with the litigation team to ensure smooth case transitions and case handling.
- Update and maintain electronic client files.
- Assist with settlement processing and case closing procedures.
Qualifications
- Prior law firm experience preferred.
- Lemon Law is a plus.
- Excellent customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Proficient in Microsoft Office and case management software.
- Ability to work independently and as part of a team.
What We're Looking For
- Someone who takes ownership of their caseload.
- Strong follow-up and problem-solving skills.
- Ability to work efficiently with minimal supervision.
- Professional, dependable, and client-focused.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
