Eternal Life Services is looking for a friendly, organized, and dependable Office Assistant to support our administrative and daily office operations. This position is ideal for someone who enjoys working with people, is comfortable multitasking, and can provide excellent customer service in a fast-paced healthcare environment.
Responsibilities
- Welcome clients, caregivers, visitors, and vendors in a professional and friendly manner.
- Answer incoming phone calls, take messages, and direct calls to the appropriate team member.
- Assist with filing, scanning, organizing, and maintaining patient and employee records.
- Assist with caregiver, including collecting and reviewing required documentation.
- Monitor and review patient/caregiver clock-ins and clock-outs, and report attendance or scheduling discrepancies to the appropriate department.
- Provide general administrative support to management and other departments as needed.
- Maintain organized and accurate documentation in accordance with company procedures.
- Contact case managers, healthcare organizations, and referral sources to introduce Eternal Life Services, provide information about our services, and help develop new referral relationships.
- Follow up professionally with potential referral sources and maintain records of outreach activities.
- Assist with additional administrative projects and office responsibilities as assigned.
Qualifications
- Strong communication and customer service skills.
- Professional, positive, and welcoming personality.
- Organized and detail-oriented with the ability to multitask.
- Comfortable making and receiving professional phone calls.
- Basic computer skills, including email, Microsoft Office, and data entry.
- Ability to handle confidential patient and employee information professionally.
- Previous administrative, medical office, home health, healthcare, or customer service experience is preferred.
- Bilingual English/Spanish preferred.
We Are Looking for Someone Who Is
Reliable, proactive, organized, professional, and willing to learn. The ideal candidate takes initiative, communicates well with clients and coworkers, pays attention to details, and understands the importance of excellent service and accurate documentation in a healthcare environment.
Join Eternal Life Services and become part of a growing team committed to providing exceptional service to our clients, caregivers, and community.
Pay: From $15.00 per hour
Expected hours: 30.0 per week
Work Location: In person
