Description
Position Summary
This position will perform advanced mechanical repairs and or maintenance of all rental equipment in the shop.
Primary Responsibilities:
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Perform advanced troubleshooting and diagnosing of equipment malfunctions and failures
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Rebuild, repair, and maintain equipment and components
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Thoroughly understands the operation, function, specifications, capabilities and controls of any piece of rental equipment
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Completes all documents associated with repairs in an accurate and timely manner
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Adhere to manager's and lead mechanic's directions regarding all repairs and service calls
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Adheres to all safety rules and maintains quality housekeeping in work area
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Assist Lead Technician or Service Manager with mentoring, training, and coaching as needed
Supervisory Responsibilities:
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No formal responsibility for supervising others
Position Requirements
Required:
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High School Diploma or GED
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6 years or more of work related experience with heavy equipment preferably with an equipment rental company or Caterpillar/Allied equipment and/or in a position with a working knowledge of hydraulics, powertrain, electronic/electrical systems etc.
Preferred
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Certificate acquired through a vocational or technical school
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Class B CDL
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Must have required shop hand tools
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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Strong communication skills, including verbal, written, non-verbal, listening and presentation skills.
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Able to articulate specific equipment problems in details to management, peers and/or customers
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Strong customer service skills with basic prospecting skills and the ability to meet and/or exceed customer expectations.
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Ability to overhaul or recondition on major components to OEM specifications
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Ability to recommend corrections to component failure or issues
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A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar/vendor influence
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The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates and customers
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Excellent mechanical aptitude
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Excellent problem solving, diagnostic and troubleshooting skills with the ability to interpret and apply policies, procedures and guidelines and basic understanding of warranty administration.
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Moderate computer skills, including experience using Microsoft Office. Moderate experience using data base systems
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A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities
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Self-motivated with the ability to work with little or no supervision and achieve required goals and objectives
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
