WE LOVE OUR WORK.:
Position is open until filled
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)
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Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
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$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
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Discounted Casino bus tickets
- Discounted RTD EcoPass
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Hot meal served by the Leadership Team once a month
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20% discount for Starbucks, Ara Spa, and all food outlets
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100% Colorado Gaming License reimbursement after 90 days of employment
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Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
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Education reimbursement program and Annual Scholarship Program
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Career development opportunities
Responsibilities include:
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Serve as the first point of contact for team members and visitors to the HR office, answering inquiries and directing questions to appropriate HR staff.
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Provide timely and professional support regarding HR policies, procedures, benefits, and systems.
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Manage the HR phone line, email inbox, and HR Drop Box, ensuring timely follow-up and resolution.
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Support team member recognition programs, engagement initiatives, and special projects as assigned.
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Coordinate badge and name tag reprints for employees and create new badges for contract labor.
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Maintain and distribute HR informational resources (e.g., brochures, guides).
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Provide support for HRIS platforms, including troubleshooting and navigation assistance for:
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401(k) elections
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Benefits enrollment
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Team Member Assistance Program
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Engagement platforms
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Team Member Recognition tools
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PennConnect
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Other company tools and platforms
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Maintain and organize electronic HR files in compliance with document retention and confidentiality policies.
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Generate and distribute regular HR and compliance-related reports.
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Prepare and send benefits and unemployment termination documentation.
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Assist HR leadership with payroll processing tasks.
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Maintain tracking spreadsheets (e.g., reimbursements, bus passes, referrals, Team Dining Room users).
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Monitor and order office supplies; coordinate equipment maintenance as needed.
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Maintain a strict level of confidentiality in all property and team member matters.
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Perform additional duties as assigned.
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Customer Focus – Provides friendly, responsive service to team members and leaders.
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Ethical Conduct – Demonstrates high moral and ethical standards in all activities.
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Communication – Clearly conveys information in a professional manner, both verbally and in writing.
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Confidentiality – Handles sensitive information with discretion and integrity.
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Organization & Accuracy – Maintains detailed, accurate records while managing multiple tasks and deadlines.
BRING US YOUR BEST.:
- High school diploma or equivalent required.
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1 to 3 years of administrative, HR, or customer service experience in a fast-paced environment required.
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Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
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Comfortable learning and navigating HR systems, programs, and databases.
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Strong organizational skills with attention to detail and accuracy.
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Excellent communication and interpersonal skills.
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Ability to provide friendly, professional support to team members at all levels.
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Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.
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Proven ability to handle sensitive information with discretion and confidentiality.
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Strong customer service orientation with a helpful, approachable demeanor.
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Ability to work independently and collaboratively within a team.
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Flexibility to support HR activities such as orientations, events, and recognition programs.
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Bilingual in Spanish preferred.
STARTING SALARY: $22.00 to $27.00 per hour
