Position Purpose
The Manager of Business Development & Client Success will be responsible for driving Revu's growth by developing strategic relationships with physicians, healthcare practices, MSOs, DSOs, hospitals, and healthcare consultants. The role owns the complete client lifecycle, including business development, sales, onboarding, account management, client retention, strategic partnerships, and revenue expansion, while serving as the primary executive point of contact for key clients.
Key Responsibilities1. Business Development & Sales
- Generate new business opportunities through industry relationships and networking.
- Leverage an existing network of physicians, practice administrators, MSOs, DSOs, healthcare consultants, and referral partners.
- Develop strategic partnerships to accelerate Revu's growth.
- Conduct discovery meetings and needs assessments.
- Present Revu's services and value proposition.
- Prepare commercial proposals and negotiate agreements.
- Achieve monthly and annual revenue targets.
Industry Networking
This is one of the biggest differentiators.
The ideal candidate should have established relationships with:
- Independent Physicians
- Medical Groups
- Dental Practices
- Behavioral Health Providers
- Surgery Centers
- Hospitals
- MSOs
- DSOs
- Healthcare Consultants
- Practice Management Vendors
- EMR Vendors
- Billing Consultants
- CPA Firms serving healthcare
- Healthcare Attorneys
- Credentialing Companies
Their existing network should generate referrals and open doors for new opportunities.
Client Onboarding
Own the onboarding process from contract signature to successful go-live.
Coordinate with internal teams to ensure:
- Kickoff meetings
- Documentation collection
- EMR and PM access
- Clearinghouse setup
- Credentialing status review
- Workflow configuration
- Team training
- Go-live readiness
- Client handoff
Ensure clients experience a smooth transition.
Customer Success & Relationship Management
Serve as the executive relationship owner.
Responsibilities include:
- Executive business reviews
- Monthly performance meetings
- Quarterly strategic reviews
- Address escalations
- Build long-term relationships
- Maintain high client satisfaction
- Understand client growth plans
- Recommend additional services
Client Retention
Retention should be a primary KPI.
Responsibilities:
- Monitor client satisfaction
- Conduct regular health checks
- Resolve concerns proactively
- Reduce client churn
- Build executive relationships
- Ensure contract renewals
- Increase client loyalty
Account Growth
Existing clients should continue to expand.
Examples:
- Add new providers
- Add new locations
- Cross-sell credentialing
- Introduce analytics dashboards
- Offer VOB services
- Revenue cycle optimization
- Consulting engagements
- KPI reporting
Strategic Partnerships
Develop referral relationships with:
- Healthcare consultants
- Practice brokers
- EMR companies
- CPA firms
- Healthcare attorneys
- PE firms
- Medical equipment companies
- Franchise organizations
- Healthcare associations
Market Intelligence
Monitor:
- Industry trends
- Competitor pricing
- Emerging technologies
- AI adoption
- Regulatory changes
- Customer needs
- New specialties
Provide strategic recommendations to leadership.
Brand Representation
Represent Revu at:
- Medical conferences
- Dental conferences
- HIMSS
- MGMA
- Local medical associations
- Chamber events
- Industry networking events
- Trade shows
Preferred Qualifications
- 7–10+ years in Revenue Cycle Management (RCM), healthcare services, or healthcare consulting.
- Established network of physicians, practice administrators, MSOs, DSOs, and healthcare decision-makers.
- Proven success in selling healthcare or RCM services.
- Strong understanding of medical billing, coding, credentialing, AR, VOB, and payer operations.
- Excellent negotiation, presentation, and executive communication skills.
- Experience managing high-value client relationships and renewals.
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
